CM106 - Creating a Compliant Culture: Do's and Don'ts

This course is designed for campus management and employees at all levels seeking a better understanding of creating a compliant culture in today's regulatory environment. It summarizes the importance of creating a culture that aligns with regulatory oversight as the cornerstone of an organization. A synopsis is provided on the interwoven relationship of the Triad with emphasis on the Program Integrity rules. This course also explores the "Do's and Don'ts" for communicating with students throughout their education whether it is during enrollment, financial aid, education or career services. Additionally, specific sections provide management with a more comprehensive review of Program Integrity rules and how they impact faculty and staff interactions with students.


 

Course Reviews


Course Rating
"As an educator, this course was very beneficial and it opened my eyes to many of the regulatory aspects of higher education that were unfamiliar to me."
"I loved it! Great way to learn and an outstanding resource!"

Course Structure


Course Format

  • Can Start Anytime
  • Self-paced (within course enrollment timeframe)
  • 4 Hours of Activities

Completion Requirements

  • Study Course Content
  • Pass ALL Required Quizzes

Certificate of Completion

  • 4 Hours of Continuing Education
  • Available for download at the end of the course

Technology Requirements

  • A Web browser with JavaScript and cookies enabled
  • Adobe Flash Player
  • Speakers or headphones

Course Objectives


Module 1: Adhering to Professional Standards

  • Comprehend and adhere to institutional ethical standards.
  • Recognize why compliance serves as a foundation to exceptional customer service.
  • Explain regulatory oversight.
  • Identify the consequences of non-compliance.

Module 2: Enrolling with Integrity

  • In concert with federal regulations, follow specific do's and don'ts when recruiting students.
  • Recognize areas of potential misrepresentation to help assure compliant communications with students.
  • Recognize permissible language and what you should and should not say as it pertains to student interactions.
  • Describe the impact of competitive integrity.
  • Explain compliant compensation methods.

Module 3: Presenting Information Clearly

  • Identify key areas in catalogs, websites, and other publications that are subject to compliance requirements.
  • Explain disclosures in a clear and compliant fashion.
  • Describe why program expectations and outcomes are important to your school.
  • Identify the restrictions specific to referencing graduate employment.
  • Develop an understanding of how to present faculty qualifications.

Module 4: Marketing Compliantly

  • Identify specific rules to be followed to ensure compliance in advertising and marketing communications.
  • Recognize what is and is not acceptable in social media and networking.
  • Adhere to Do Not Call guidelines.
  • Utilize the CAN-SPAM guidelines in preparing communications.

Module 5: Summary

  • NA

Module 6: Community TV

  • NA

Lounge Group


This course provides you with a lifelong peer-to-peer learning opportunity through a specific Performance Group created within the Career College Lounge, a learning community of career college professionals. This allows you to learn and share with your peers at any time you want, even after you complete the course.

Go to the Performance Group for this Course

How to Enroll

  1. Buy Enrollment Keys

  2. Enter an enrollment key in the field above.

  3. Click "Enroll".