CM104 - Compliant Interactions: Acting with Integrity

This compliance training course is designed for admissions, financial aid and career services employees of accredited institutions participating in federal financial aid programs. The course provides a clear and practical understanding of the federal regulations that govern the conduct of your institution and correspondingly underlay the performance of your job. The purpose of the course is not to train you to become a regulatory expert, but to provide the information you need to do or say the right thing when interacting with both prospective and enrolled students, as well as the consequences of doing or saying the wrong thing whether by mistake or with intent. More importantly, the course emphasizes that 'Doing the Right Thing' ensures that we provide an environment of trust where prospective students receive the information they need to make informed decisions about their education.


 

Course Reviews


Course Rating
"Very informative and enlightening!"
"This training was informative and very well done. The information was concise and easy to follow. I'm glad to have had the opportunity to take it. It helps me to understand how to overcome some of the challenges in our sector."
"This training was very detailed and provided information I can use in my everyday job. It required critical thinking and an opportunity to really examine how I can do my best to help our students with respect to their academic achievement."
"This is a wonderful educational tool. A lot of work has been put into this program and its shows. Very professional!"
"Phenomenal course! I learned and confirmed a lot of things that will help me better manage the staff as it relates to compliance and always doing the right thing!"
"The training has prompted me to think about everything we do for a prospective student from the time they make the first initial contact through completion of a program. I want to make sure as a school, we are doing everything possible for the benefit of the student. They are our customers. If we do not have our customers, we do not have a school or jobs. I want everyone (including myself) to Do The Right Thing. Thank you."
"This course provided a detailed comprehensive education in regards to student enrollment and campus integrity - what an instructor, administrator and all other departments can say and do compared to what they cannot say and do, to ensure maintaining compliance with state and accreditors."

Course Structure


Course Format

  • Can Start Anytime
  • Self-paced (within course enrollment timeframe)
  • 4 Hours of Activities

Completion Requirements

  • Study Course Content
  • Pass ALL Required Quizzes

Certificate of Completion

  • 4 Hours of Continuing Education
  • Available for download at the end of the course

Technology Requirements

  • A Web browser with JavaScript and cookies enabled
  • Adobe Flash Player
  • Speakers or headphones

Course Objectives


Module 1: Fulfilling Ethical Responsibilities

  • Relate your personal values and expectations to your students and your job.
  • Describe the impact of your institution's mission and values on your job performance.
  • Become aware of regulatory oversight as it relates to your school.
  • Recognize institutions standards for conduct and transparency.
  • Identify the consequences of doing the wrong thing.
  • Recognize why doing the right thing is the foundation for competitive success.

Module 2: Create Transparency | Marketing and Disclosures

  • Understand direct response marketing and advertising practices/standards.
  • Adhere to Disclosures and related regulations.
  • Recognize the importance of communicating educational program expectations clearly.
  • Identify specific requirements for communicating completion and graduate employment outcomes.

Module 3: Create Transparency | Representations

  • Recognize and thoroughly comprehend the nature of Misrepresentations.
  • Describe specific areas of the United States Department of Education's focus on Misrepresentations.
  • Identify admissions and financial aid prohibitions.
  • Understand competitive Misrepresentations.

Module 4: Other Important Regulations

  • Understand prohibited inducements and incentives.
  • Act in accordance with the Do-Not-Call guidelines.
  • Act in accordance with the CAN-SPAM guidelines.
  • Identify prohibited locations for admissions.
  • Review student right to privacy and FERPA.

Module 5: Community TV

  • NA

Lounge Group


This course provides you with a lifelong peer-to-peer learning opportunity through a specific Performance Group created within the Career College Lounge, a learning community of career college professionals. This allows you to learn and share with your peers at any time you want, even after you complete the course.

Go to the Performance Group for this Course

How to Enroll

  1. Buy Enrollment Keys

  2. Enter an enrollment key in the field above.

  3. Click "Enroll".