Online Course List

Admissions

  • AD105 - Communication Essentials

    Effective communication skills are essential in every aspect of life - especially in our work with students. This course provides a foundational understanding of all forms of communication and offers new techniques to improve admissions performance. In addition, a communication hierarchy provides participants with an advanced understanding of rapport building and connecting with today's students.



  • AD106R - Powerful Telephone Techniques

    Whether your admissions personnel work exclusively by telephone or use the phone for setting a face-to-face appointment, they need a tool kit of powerful telephone techniques to be successful in working with students. This course provides best practices for both inbound and outbound calls. Admissions professionals learn how to project professionalism and a positive attitude in their telephone personality and identify methods for conducting effective and appropriate calls.



  • AD107R - Connecting with Today's Students and Each Other

    Success in helping students begins with "connecting" in a meaningful way. These connections are formed through our ability to understand generational experiences and preferences in communication. Additionally, a better understanding of ourselves helps us connect with students. This course explores how to work better together by using common collaborative principles and improving teamwork.



  • AD108R - Best Practices in an Ethical Enrollment Process

    Ethical behavior in recruitment is essential to student and institutional success and is a crucial component of a compliant institution. This course provides a framework to evaluate your current admissions interview process and offers new tools that allow for meaningful connections with today's students. An ethical enrollment process will help your students make their own best decisions and will increase the effectiveness of your admissions personnel.



  • AD112 - Best Practices in Presenting the Value of Your Institution

    Let's face it, today's students have a plethora of information at their fingertips; but can they truly understand in a meaningful way all that your school has to offer? This course takes product knowledge and presentation skills to a higher level with enhanced tools and techniques to improve your "sales" skills. Additionally, advanced methods for presenting the attributes and benefits of your institution will be explored, along with successfully addressing challenges and resources.
    In this course, we will examine the fundamentals of value, benefits, and worth. In addition, we will utilize techniques and tools to prepare and present the value of your institution. Finally, we will review tips and best practices to maximize your value presentation. Once you have completed the course and activities, you will be prepared and ready to best serve your students and school with your value presentations.



  • AD113 - Managing Your Attitude and Energy to Maximize Your Effectiveness

    The most successful admissions professionals are those who maintain a positive attitude and energy, but maintaining that positivity each and every day can be tough. This course focuses on the importance of understanding and building your personal attitude and energy to maximize your effectiveness. You will have the opportunity to assess your attitude and energy and manage these elements to maximize your performance. In this course, we will examine the fundamentals of attitude and energy and understand why they are so important to your success. In addition, we will utilize assessments to look at your current attitude and energy levels. Finally, we will review tips and best practices to enhance your energy and attitude output. Once you have completed the course and activities, you will be prepared and ready to best serve your students and school by maximizing your personal attitude and energy.



  • AD114 - Adapting Your Communication for Successful Connections

    Today's admissions professionals need expanded methods to adapt to where the prospective student is in the decision-making process. Whether you work with students online, face-to-face, or a little of both, adding variety will help you successfully connect with your students. In this course, you will discover ways to improve your connections with prospective students, best practices for inbound and outbound communication, how to address challenges in the moment, and methods for effective follow-up that improve your effectiveness as an admissions professional.



  • AD115 - Effective Questioning and Listening

    Questioning and listening are essential elements of communication - especially when working with students. This course provides an in-depth understanding of the purpose of skillful listening, and how this is necessary to be the most effective in your position. In addition, this course provides an in-depth understanding of the purpose and types of meaningful questions. You'll be introduced to the fundamentals of both questioning and listening, as well as new tools and techniques to help you refine your questioning and listening skills.



  • AD200 - Relationship Building in the Admissions Process

    The purpose of this course is to improve the relationship and dynamics between the admissions representative and prospective students to ensure an educational goal is soundly met. The relationship cycle, the importance of relationships, and the process of finalizing the enrollment are discussed. The goal of this course is to help develop a better understanding of the topic and produce tangible resources to help implement plans, strategies, and ideas at your school. In addition to lecture videos, links to possible resources, and assessments, you will be able to utilize the Journal and Learning Activities.



  • MT101 - Creating Publicity for Your Educational Institution

    If you are an owner or executive of an educational institution, you want to get the most value out of your marketing dollars. For this reason, publicity should be a part of your daily marketing strategy. In this course, you will learn over 100 strategies to build a great image for your institution, reach the people most likely to enroll, and open new markets. We'll show you how easy and inexpensive it is to get your institution's information placed in local newspapers, in the homes of your best leads, and on the desks of your future employers. This course is a must if you want to reduce your high-priced advertising costs and increase enrollments.



  • MT102 - Developing an Effective Advertising Plan

    Drifting aimlessly through the year can be a sure fire way to miss your start budget. If you are facing an aggressive start goal and want to figure out how to achieve it, this is the course for you. Developing an effective advertising plan is key to attaining your start numbers. This course will demonstrate how to choose suitable sources for generating leads and enrollments. You will also learn the important aspects to consider when selecting an advertising partner. In this course, we will show you how to develop a marketing plan from the ground up and tailor it to your specific institution. Once you have created the plan, you will become skilled at holding people accountable for its objectives and riding the waves of good and bad that come throughout the year.



  • MT105 - How to Gain Media Awareness for Your Institution

    The key to successful public relations is like writing a good book. There must be a hook at the beginning, a captivating middle, and a satisfying end. You can create successful PR initiatives with specific objectives and end results in mind with a little bit of planning and forethought. This course will show you how to create effective PR campaigns with measurable results.




Career Services

  • CS101 - Setting Up an Effective Career Services Department

    This course offers strategies to provide employment and job search skills training that enables students to seek jobs in the field for which they are trained. You'll learn how to offer comprehensive career services regardless of whether your career services department is staffed full- or part-time. The course provides strategies for an institution to set up a Career Services Department, enhance and run it, and measure results. It describes how a successful career services department can ensure that your students have the skills and self-confidence to succeed in the workplace. You'll learn techniques to increase placement rates and reach out to the community to meet and maintain relationships with hiring decision-makers.



  • CS102 - Empowering Students to Find and Secure the Right Job

    In this course, you will be given tools to help your students find the job that's right for them, present themselves impressively on paper, and interview with ease. This course is designed so you can successfully support your students in four phases of their job search: doing a targeted job search, writing a powerful resume and cover letter, presenting professionally, and developing effective interview skills.



  • CS104 - Developing a Social Media Strategy for Career Services

    Social media is critical tool for career services professionals to interact with and reach their constituent groups yet many career professionals aren't aware of how to develop a purposeful social media strategy. Without a social media strategy, career services departments risk losing relevance with their audience, and they also lose the opportunity of harnessing social media to achieve department goals. This course describes the phases of planning and implementing a social media strategy for your career services department. Each module is based on the fundamental steps of preparing a comprehensive and measurable plan to achieve the goals of the career services department.



  • CS105 - Setting Up an Effective Alumni Association

    Educational institutions have opportunities to create unique alumni associations which will look and feel more like alumni communities. This course will show you how you can create active alumni communities to increase enrollment, retention and placement for your entire institution. You will learn how to provide your alumni with valuable services and how to seek their help to enhance your educational programs and career services, as well as marketing and admissions. From getting started to setting up an alumni data base management system and determining the institution's return on investment, this course provides you with operational strategies for establishing an effective alumni association.



  • CS106 - Becoming an Effective Job Developer

    Although job developing requires a mix of critical skills, many career advisors are forced to learn them through the "sink or swim" method. They're often asked to immediately make a specific number of cold-calls daily. They learn that "job developing" is synonymous with cold-calling. It isn't. This course covers how to properly prepare for job developing, how to prospect, prioritize employer contact, and communicate with employers to address objections, get job orders, manage them to completion, and continuously engage employers and candidates to develop long-term partnerships. Job developing should be more comprehensive than a simple list of employers to cold-call.



  • CS107 - Advising Students on Using Digital Career-Marketing Strategies

    In today's world where jobs are posted online, matching algorithms screen digital résumés, and recruiters source candidates online, students must market themselves online. Writing a résumé and cover letter alone is no longer an adequate skill set for career seekers to successfully find and secure employment as well as manage, advance, and transition their career throughout life. Students must know how to digitally market themselves, and 21st century career advisors must know how to advise them. This course will help you advise students on developing digital career-marketing strategies for career success.



  • CS110 - Providing Career Services for Students with Disabilities

    Students with disabilities represent a unique minority group within higher education. Despite being the largest minority group in the world, all too often their access to and inclusion in programs and services comes as an afterthought. Career services practitioners pride themselves in their ability to serve diverse populations, yet many remain untrained in working with disabled students. This course helps career services practitioners understand federal legislation basics as they relate to disabled students, the unique challenges they face, and characteristics of the population as well as practical resources and career services strategies to help overcome their unique barriers to employment.
    **While the course addresses interaction considerations for those with deafness, blindness, learning disabilities, acquired brain disabilities, and physical disabilities, it shouldn't be expected that the course will cover all possible disabilities you may want to specifically learn about. It provides a broad overview.



  • CS111 - Providing Career Services for LGBTQ Students

    There are millions of lesbian, gay, bisexual, transgender, and queer (LGBTQ) job seekers struggling to find careers and even hold down a job, due in part to their sexual orientation and gender identity. What amplifies this issue is the fact that many college career advisors who are supposed to help struggling jobseekers are not trained to address the unique struggles their LGBTQ students face in their career development. This course equips career advisors with the perspective, knowledge, and practical skills necessary to provide quality career services for their LGBTQ students, who greatly need their assistance.



  • CS112 - Advising Students on Developing Modern Job Search Documents

    In the most competitive economy ever, crafting powerful job search documents, communicating strategically with employers, and presenting evidence of one’s qualifications won’t even necessarily get candidates jobs—it’ll barely get them interviews. This course covers advanced writing techniques, shows examples, and offers detailed strategy explanations to help career professionals enhance their ability to teach students how to craft modern job search documents and strategic employer communications. You'll be able to more effectively advise students on how to use impactful strategies that differentiate them from competitors through résumés, letters, portfolio evidence, and strategic post-interview correspondence. *This course also contains several downloadable resources to be used in your career center.



  • CS113 - Becoming an Effective Career Coach

    Effectively coaching students to achieve their goals in a way that builds autonomy, confidence, and accountability is fundamental to the role of a career services professional. Despite this fact, many career professionals have never engaged in professional development to build their coaching skills. This course helps career services professionals develop fundamental coaching skills so they can act as a catalyst and facilitator in assisting students to work towards their self-identified goals, with the belief that self-identified goals lead to increased student buy-in and motivation for attainment. Learn to put practical coaching techniques into action to maximize your results with students. *This course is relevant to a variety of career support professionals regardless of titles such as career counselors, advisors, coordinators, or "case managers" serving a variety of populations which may include students, out-of-school youth, or dislocated workers (youth or adults).



  • CS114 - Developing Effective Job and Career Fairs for Students

    School hiring events are staples for many institutions, whether ground-based or virtual. They are a large undertaking. However, when done correctly, these events should yield many positive results for students, employers, and the school. This course examines each part of the process involved in a school hiring event: from the planning and ideation phase, to budgeting, staffing, logistics, marketing, student preparation, and a complete process for post-event surveying and follow-up. Beyond practical tips, ideas, and strategies, this course will provide a resource of documents that will help support a robust and dynamic school hiring event.



  • CS115 - Developing and Maintaining Effective Employer Partnerships

    Establishing, developing, and maintaining employer relationships is a large aspect of a career-services practitioner’s responsibility. This involved process requires insight into your institution, your department, and your industry, as well as an understanding of key strategies that can assist in the building and nurturing of employer relationships. From acquiring industry knowledge to marketing your services and identifying opportunities for long-term employer engagement, this course can assist you in providing a roadmap intended to move you from a potential cold-call relationship to understanding an employer’s perspective on return on investment and gaining effective and long-lasting employer partnerships.



  • CS116 - Establishing and Operating Effective Employer Advisory Boards

    Nearly every career education institution needs to establish an effective Advisory Board; a group of employers and industry leaders who help maintain the requirements of existing programs, directing curriculum to meet industry needs and advising toward the creation of new programs. This course addresses the planning, operation, and management needed in the development of an Advisory Board. From prospecting for and nominating new members, to developing bylaws, conducting meetings, managing members, and sustaining your Board, this course covers the process for establishing your own Advisory Board while also providing a handful of supporting reference materials created for your use.



  • CS117 - Teaching Professional Networking Skills for Career Success

    Professional networking is an essential career development skill that can lead to new job opportunities, higher salaries, and valuable relationships. Despite the numerous advantages of networking, many learners are unaware of its importance and not equipped with the knowledge and skills needed to effectively build and maintain professional relationships. Career professionals must be able to teach learners how to build the social capital they need to gain access to opportunities, information, and resources that drive career success. This course provides a structured, practical approach to helping learners develop the knowledge and skills needed to foster professional relationships that will assist in career advancement for years to come. *The course contains multiple done-for-you resources for download and use with learners.



  • CS118 - Teaching Learners How To Develop Their Personal Brand

    Personal branding is about communicating and presenting one’s unique promise of value. It’s an essential skill that must be learned, not only to facilitate seeking employment opportunities, but to help one navigate professional transitions throughout their working life. But for most job seekers, developing and communicating their brand is extremely challenging. Educators and workforce professionals must be empowered to guide their learners through a process that makes personal branding easier to understand and implement. This course describes a structured, practical approach to helping learners communicate who they are, what they can do, and how they can add value in the workplace, through offline and online methods. *The course contains multiple done-for-you resources for download and use with learners.



  • CS119 - Teaching Modern Job Search Strategies

    With new recruiting technologies, increasingly selective hiring practices, and the prevalence of remote work, it's clear that job searching has fundamentally changed over the years. Yet outdated and ineffective job search methods persist. Career educators and workforce development professionals must be equipped with the latest knowledge and techniques to help learners navigate a modern, competitive job search landscape. This course provides a structured, practical approach to helping learners develop the skills needed to execute an effective job search strategy while building resilience in the process.



  • CS120 - Interviewing 101

    Help students ace the interview with successful tactics to showcase their qualities and make them the best fit for the job. A career management specialist will be able to master the appropriate actions for students to take before, during, and after the interview. These tactics can then be implemented in a career management class or during the preparations for prospective job interviews. The goal of this course is to help develop a better understanding of the topic and produce tangible resources to help implement plans, strategies, and ideas at your school. In addition to lecture videos, resource links, and assessments, you will be able to utilize Journal and Learning Activities, which will continue to be useful after successful completion of the course.



  • CS121 - Implementing an Interview Preparation Program for Student Success

    This unique interview preparation course provides a comprehensive program that helps job seekers turn interviews into offers with a structured and repeatable process. Unlike broadly prescribed interview tips, this course emphasizes actionable, step-by-step training that empowers job seekers to improve their self-awareness, align their strengths with specific employer needs, and persuasively articulate their value. Career professionals will gain frameworks, communication models, and practical resources to implement a full-fledged interview preparation program that enables job seekers to confidently tailor their responses, back them with evidence, and leave a lasting impression in nearly any interview setting. Don't settle for generic advice-equip job seekers with a competitive edge for interview success.



  • CS122 - Teaching LinkedIn Strategies for Career Success

    In today's digital labor market, a strong online presence is a necessity. As the world's largest online professional network, LinkedIn is a critical platform for anyone serious about building their professional online presence and advancing their career. However, many learners may not know how to make the most of this powerful tool, and as a career professional, it's your job to help them succeed. This course will equip you with the knowledge and skills you need to teach your learners how to create a standout LinkedIn profile, expand their professional network, and tap into valuable resources that can help them stay ahead in their field. *The course contains multiple done-for-you tools and resources for download and use with learners.



  • CS123 - Essential Helping Skills for Career Professionals

    Career professionals play a crucial role in empowering job seekers to set goals, overcome challenges, and access vital career development resources. Unfortunately, most career professionals lack adequate training in the art of helping, which can hinder their ability to effectively guide and support others. This course bridges the training gap, equipping career professionals with essential tools and techniques to become effective helpers in guiding learners to success. Whether you are coaching individuals through career transitions or offering ongoing support, this course enhances your ability to create positive and transformative experiences for those you assist. Gain invaluable insights into effective helping techniques, communication strategies, and discernment of individual needs for providing tailored support. Elevate your skills today and empower others on their journey to achievement.



  • CS124 - Resilience Building Strategies for Career Support Professionals

    As a career support professional, you're well aware of the diverse challenges individuals face on their career journeys, from choosing the right path to navigating the job market. Understanding resilience and knowing how to cultivate it in those you assist is key to their success.

    In this course, we'll delve into the science and art of resilience, equipping you with practical strategies to guide learners effectively. We'll explore the core elements of resilience, offering evidence-backed approaches to help individuals persist in the face of adversity. In today's dynamic professional landscape, resilience isn't a nice-to-have—it’s a must-have competitive advantage. Enroll now and chart a course to mastery in resilience.



  • CS125 - Working Effectively in Remote Environments

    Remote work has been on the rise for decades and is now shaping the way companies everywhere do business. To work effectively in remote environments, you must learn new skills, tools, and mindsets that enable you to communicate, collaborate, and connect with colleagues you may never physically meet. This course will teach anyone considering or currently working in a remote position how to boost their productivity, balance work-life demands, and build meaningful professional relationships regardless of place, proximity, or time zone. With the knowledge and skills developed in this course, you'll be better equipped to thrive, or help others to thrive, in remote work settings.



  • CS126 - Goal Setting and Motivation Strategies for Career Professionals

    Although empowering learners to set and achieve career goals is the essence of career guidance and education, many professionals have little training on the science of motivation and goal setting. As career professionals, it is crucial that you understand these principles in order to effectively support learners who are navigating the complexities of career planning, including setting and achieving goals, maintaining motivation, and adapting to changing circumstances. Decades of research show that when goals are matched to your learners' interests, values and abilities, their motivation and achievement are more likely to increase. This course provides essential knowledge of motivation and goal setting that equips professionals to help learners strive for career success. *The course contains multiple done-for-you tools and resources for download and use with learners.



  • CS127 - Strengths-Based Coaching for Career Support Professionals

    In today's dynamic career guidance landscape, it's no longer enough to simply place learners in jobs. Modern career support professionals are tasked with empowering clients to excel in their chosen paths. This course, rooted in positive psychology and strengths-based coaching, prepares you to guide learners in discovering and harnessing their unique strengths. It goes beyond recognizing what they excel at. It's about helping them unlock their full potential. In this course, we'll delve into the nuances of strengths-based coaching, offering practical strategies, tools, and insights to create a lasting impact. By course completion, you will be transformed from a job placer into a trusted guide, empowering learners not only to excel and achieve their goals but to thrive in their careers.



  • CS128 - Enhancing Career Support with Generative AI: A Professional Guide

    In today's dynamic career support landscape, generative artificial intelligence (AI) has rapidly gained prominence and is poised to become even more prevalent. For career support professionals, embracing this technological shift is not merely advantageous; it's essential. Generative AI offers the capacity to create personalized assessments, optimize resumes, and provide immediate responses, making it a powerful tool in empowering learners on their career journeys. Proficiency in generative AI is no longer a choice; it's a fundamental skill that defines the modern career support professional. By mastering generative AI, you not only invest in your own professional growth but also elevate the support you provide to learners. This course will elevate your career support skills, ensuring you excel in the AI-driven era.



  • CS129 - Solution-Focused Coaching for Career Support Professionals

    Today's job seekers need more than advice to thrive. They must be equipped to leverage their strengths, envision their ideal future, and develop an action plan to achieve it. This solution-oriented approach fosters self-reliance and resilience, propelling them toward lasting career success. In this course, you'll learn how to apply solution-focused coaching to guide learners through their career journeys. From effective goal setting to exception seeking to crafting powerful coaching questions, you'll master techniques to guide learners toward their preferred futures. By the end of the course, you'll be a more resourceful and impactful career support professional, equipped with the skills to facilitate positive change and enhance learner outcomes. Enroll now to elevate your coaching effectiveness and make a lasting impact.



  • CS130 - Creating Work-Based Learning Programs - First Steps

    This course is an introduction to the foundation of work-based learning (WBL). Quality WBL is about a continuum of opportunities for students to connect to business. As a WBL coordinator, your roles are numerous and varied, but the position is rewarding when you can help students gain awareness to their future. WBL delivery models that are designed to provide WBL experiences for students in different community settings will be shared. Strategies for model implementation will be provided to facilitate WBL opportunities to and for all students.



  • CS131 - Creating Work Based Learning Programs - Next Steps

    This course covers the components needed to establish a work-based learning program. Included is information about expected outcomes for students, employers, and the school. A section of the course focuses on liability and risk management strategies that can be used to ensure that all those involved in the WBL program are aware of how best to establish a comprehensive program with minimum risks. The role of the coordinator is identified in relation to school and community settings and how the coordinator can be a resource to both students and employers. Program improvement and evaluation methods are shared to promote ongoing program development.



  • CS132 - Motivational Interviewing for Career Support Professionals

    Career support professionals often encounter learners struggling with motivation during their job search and career development. This course teaches you how to apply motivational interviewing (MI) techniques to enhance learners' motivation, helping them overcome ambivalence, clarify goals, and take actionable steps toward their career aspirations. You will learn to partner with learners in ways that foster confidence and minimize resistance. By the course's end, you'll possess a deeper grasp of motivation, see yourself as a powerful change agent, and wield advanced coaching skills to significantly boost your learners' motivation. Enroll now to empower your learners, elevate your coaching effectiveness, and make a lasting impact.



  • CS201 - Institutional Best Practices to Maximize Graduate Employment Outcomes

    Derived from the feedback of over 100 institutions, empirical research, and case studies, course participants are presented with specific strategies and best practices that promote graduate employment. This course is for all education professionals seeking to understand the institutional practices that maximize graduate employment outcomes. Because employment outcomes are as much a function of institutional behaviors as they are of student behaviors, this course is based in systems thinking, which challenges participants to examine the interdependent relationship among institutional infrastructure, student career-readiness, and graduate employment rates.



  • CS202 - Best Practices in Graduate Employment Verification & Documentation

    Accurate representation of graduate outcomes is critical to upholding institutional integrity. All involved in employment reporting must continuously identify ways to strengthen their system for tracking, collecting, and verifying employment data. When documentation is both a quality and a compliance matter, staff must understand the verification program as a whole, the role they play in continuously improving it, and how to use professional principles and best practices in documentation. This course is designed to encourage participants to critically analyze their own employment reporting practices while sharing ideas and best practices that can help lead to the highest level of data integrity.




Compliance

  • ABHES101 - Developing a Program Effectiveness Plan (PEP)

    The health care field is growing rapidly, as are the requirements for preparing individuals to enter and be successful in their chosen health care fields. To remain current with the demands of career preparation areas, colleges and universities need to have a plan of action to assess the status of programs and strategies for improving instructional offerings. This course will provide participants with a step-by-step process to complete an internal program quality assessment tool called the Program Effectiveness Plan (PEP). Resources are provided that will expand the knowledge base of participants and assist them in completing a PEP.

    This course is sponsored by
    Accrediting Bureau of Health Education Schools



  • ACCSC101 - Fulfilling the Standards of Accreditation: Administration

    This course "pulls back the curtain" for schools to help them better understand the principles and purposes of the ACCSC Standards of Accreditation. ACCSC101, along with the accompanying course ACCSC102, lays out the standards in line with the way schools are typically structured to better help you comprehend the important relationship between each standard and each aspect of running a compliant, accredited school. This course addresses the standards on the administrative side of your school, such as standards that relate to operations, admissions, and financial aid.




  • ACCSC102 - Fulfilling the Standards of Accreditation: Academics

    This course focuses on the ACCSC Standards of Accreditation which directly tie to the academic areas and program requirements for an accredited school. The course includes information on program development and design, educational policies and procedures, faculty, student services, and educational delivery methods.




  • ACCSC110 - Preparing for ACCSC's Essential Workforce Skills Programmatic Certification

    Since the inception of career education, it seems employers have consistently claimed that students lack so-called soft skills. Although there's no universal agreement on what to call them, the term represents a set of skills (including things such as teamwork and communication skills) regarded as essential for long-term success in the workforce. ACCSC refers to these types of skills as essential workforce skills. This course will help institutions adopt a framework for high-quality career education programs, holistically integrate essential workforce skills into their programs, enhance students' development and demonstration of them, and prepare to achieve Essential Workforce Skills (EWS) Programmatic Certification.



  • CM101 - Internal Audits: Building a Compliant Campus

    This course provides an overview of the methodology and guidelines to help you outline an audit plan for your institution. You will learn how to define audit scope and determine the audit approach which fits your organization. The course provides tips for successful audits and reviews audit areas for each functional department of a typical campus, including admissions, financial aid, student accounts, education/academics, and career services. Other business areas including marketing and advertising, human resources, information security and other key areas are also reviewed to provide you with a full scope audit outline. The course concludes with information on reports, audit documentation, and follow-up recommendations following the field audit activities.



  • CM102 - Raising the Bar - Compliant Communications with Students

    This course is designed for employees of all roles and levels at institutions that participate in federal financial aid programs. The course provides an awareness of prohibited acts which could adversely impact operations, and covers the requirements which must be adhered to in order to maintain good standing with state* and federal regulations as outlined in the Program Integrity rules. Emphasis is on areas of misrepresentation related to advertising and recruitment activities, interactions with prospective students and appropriate communication of disclosures and other publications. *This course currently covers the regulations for the following states: AZ, CA, CO, FL, GA, IL, IN, KS, LA, MA, MI, MN, MO, MS, NC, NM, OH, OK, OR, PA, SC, TN, TX, VA, WA. Course participants can select specific state(s) at the beginning of the course to customize the training content to their state.



  • CM104 - Compliant Interactions: Acting with Integrity

    This compliance training course is designed for admissions, financial aid and career services employees of accredited institutions participating in federal financial aid programs. The course provides a clear and practical understanding of the federal regulations that govern the conduct of your institution and correspondingly underlay the performance of your job. The purpose of the course is not to train you to become a regulatory expert, but to provide the information you need to do or say the right thing when interacting with both prospective and enrolled students, as well as the consequences of doing or saying the wrong thing whether by mistake or with intent. More importantly, the course emphasizes that 'Doing the Right Thing' ensures that we provide an environment of trust where prospective students receive the information they need to make informed decisions about their education.



  • CM106 - Creating a Compliant Culture: Do's and Don'ts

    This course is designed for campus management and employees at all levels seeking a better understanding of creating a compliant culture in today's regulatory environment. It summarizes the importance of creating a culture that aligns with regulatory oversight as the cornerstone of an organization. A synopsis is provided on the interwoven relationship of the Triad with emphasis on the Program Integrity rules. This course also explores the "Do's and Don'ts" for communicating with students throughout their education whether it is during enrollment, financial aid, education or career services. Additionally, specific sections provide management with a more comprehensive review of Program Integrity rules and how they impact faculty and staff interactions with students.



  • CM107 - Sustaining a Culture of Compliance: The Role of Faculty and Staff

    This course is designed for either an institution's full or part time staff and faculty members. The course focuses on building and sustaining a campus-wide culture of compliance as opposed to simply providing a multitude of standards and regulations. In short, CM107 hopes to provide the information staff and faculty need to say or do the right things when interacting with both prospective and enrolled students about their education - online or face-to-face - as well as the consequences of saying or doing the wrong things whether by mistake or with intent. Components on ethics, customer service and fostering a culture of compliance in the new normal of educational delivery are also included.



  • CM140 - Title IX and VAWA Training: Building Safer Campuses

    This course is designed to assist personnel at all levels of an educational institution in the understanding of the provisions of Title IX of the Education Amendments of 1972 ("Title IX") as amended on August 1, 2024, and the Clery Act as amended in the Violence Against Women Reauthorization Act of 2013 ("VAWA"). These laws require that all individuals in an educational institution understand and comply with the laws in terms of what is prohibited behavior in relation to sex-based harassment and/or sexual violence, and what steps are to be followed when such prohibited conduct occurs. This course gives the participants information about the laws, as well as procedures to follow, to provide for the rights of all individuals under the laws. It also provides additional resources to assist educational institutions in continuing to build and strengthen their Title IX and VAWA policies, procedures and training throughout the year.



  • CM141 - FERPA and Privacy: A Practical Approach

    The Family Educational Rights and Privacy Act of 1974 (FERPA or the Buckley Amendment) is a federal law in the United States designed to provide students with access to, and the privacy of, their educational records. The law applies to students in higher education and educational institutions that receive funding under a program administered by the U.S. Department of Education. This course is designed to provide participants with a working knowledge of FERPA guidelines to ensure proper handling of educational records and other institutional requirements.



  • CM142 - Understanding Title IX, VAWA, and the Clery Act

    This course will review Title IX, the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, and the Violence Against Women Act. In addition to the background of each topic, victim rights, support system implementation, and grievance policies will also be explored. The goal of this course is to help develop a better understanding of the topic and produce tangible resources to help implement plans, strategies, and ideas at your school. In addition to lecture videos, links to resources, and assessments, you will be able to utilize the Journal and Learning Activities. Take advantage of a method that works best for you.



  • CM150 - Understanding the Language and Intention of Accreditation Standards

    In this course, using your accrediting body's criteria, you will study the language and intention of accreditation. Participants will develop a different perspective on the self-study process and an understanding of how to craft the self-study report to effectively communicate how present practices meet the standards. Discover what the standards really are and what it takes to meet them, interpret and communicate your institution's current operating practices in the context of the criteria, and develop a more accurate understanding and expression of how your institution can provide the evidence needed to demonstrate compliance.



  • CM151 - Onsite Visits - Be Ready Anytime

    Is your campus ready for a full unannounced visit at any time? Onsite visits are becoming more frequent in recent years and unannounced visits even more so. This training is designed to aid campus leaders to be prepared, using best practices and practical tools, to host an onsite visitor at any time, including visits that are unannounced, by any organization such as state agencies, veterans' organizations, regional, national and programmatic accrediting agencies and the Department of Education.



  • CM201 - Admissions Compliance for Postsecondary Schools in Florida

    The Florida Commission for Independent Education (CIE) requires that all Admissions Directors, Representatives, and Agents complete approved training. The purpose is to ensure that admissions staff provides prospective students with clear and accurate information. The required training program focuses on fair consumer practices pursuant to Sections 1005.04 and 1005.34, Florida Statutes and Rule 6E-1.0032, Florida Administrative Code. This course is approved by the Commission and covers fair consumer practices for all admissions staff, including Agents who work off campus. The course includes regulatory information, best practices to stay in compliance, and methods to learn about your specific institutions policies, procedures, programs, and services.

    CIE requires annual training for admissions staff to renew their license. This course meets the CIE training requirement. By using this course, institutions do not have to create their own training program for approval. In addition, this course provides 4 hours of continuing education approved by the Commission.



  • CM203 - Admissions Compliance for Postsecondary Schools in California

    This course is designed for admissions representatives at institutions licensed by the Bureau of Private Postsecondary Education (BPPE). Topics focus on the CALIFORNIA PRIVATE POSTSECONDARY EDUCATION ACT OF 2009 (California Education Code, Title 3, Division 10, Part 59, Chapter 8) and its impact on school operations in California. The course provides a review of the state regulations related to admissions interactions with prospective students. Additionally, the course provides guidance on how to become more familiar with your institution's programs, policies and procedures, as well as, organizational tips on staying up-to-date and compliant. The information presented in this course is for knowledge enrichment of admissions personnel and is not intended to be a substitute for professional advice. If you have technical or specific issue pertaining to an actual situation it is recommended that you contact your compliance professional, your Attorney or your State Association.



  • CM204 - Admissions Compliance for Postsecondary Schools in Texas

    This course is designed for admissions representatives at institutions licensed by the Texas Workforce Commission, Career Schools and Colleges Division. Topics focus on the Texas Workforce Commission Rules and its impact on school operations in Texas. The course provides a review of the state regulations related to admissions interactions with prospective students. Additionally, the course provides guidance on how to become more familiar with your institution's programs, policies and procedures, as well as, organizational tips on staying up-to-date and compliant. The information presented in this course is for knowledge enrichment of admissions personnel and is not intended to be a substitute for professional advice. If you have technical or specific issue pertaining to an actual situation it is recommended that you contact your compliance professional, your Attorney or your State Association.



  • CM205 - Admissions Compliance for Postsecondary Schools in Colorado

    This course is designed for admissions agents at institutions licensed by the Division of Private Occupational Schools (DPOS). Topics focus on DPOS Rules and its impact on school operations in Colorado. The course provides a review of the state regulations related to admissions interactions with prospective students. Additionally, the course provides guidance on how to become more familiar with your institution's programs, policies and procedures, as well as, organizational tips on staying up-to-date and compliant. This course has been reviewed by the Division of Private Occupational Schools (DPOS) specific to Colorado requirements.



  • CM206 - Admissions Compliance for Postsecondary Schools in Washington

    Whether you are new to admissions or very experienced, this course offers essential information for working as an admissions agents in a Washington licensed institution. Admissions agents work in a highly regulated environment. It is vital to know all the rules as set forth by your state plus other regulatory agencies that may oversee your educational institution. In four modules you'll become familiar with Washington rules, the importance of compliance training for admissions agents, plus techniques to learn about your institution and its enrollment processes. This course is intended for Admissions/Sales Agents working for institutions entirely licensed by the Washington Private Vocational School Licensing and Consumer Protection, Workforce Training and Education Coordinating Board. This course does not cover regulations pertaining to the Washington Student Achievement Council. The information presented in this course is for knowledge enrichment of admissions personnel and is not intended to be a substitute for professional advice. If you have technical or specific issue pertaining to an actual situation it is recommended that you contact your compliance professional, your Attorney or your State Association.



  • CM208 - Admissions Compliance for Postsecondary Schools in Mississippi

    This course is designed for admissions agents at institutions licensed by the Mississippi Commission on Proprietary School & College Registration. Topics focus on the Regulations for State Oversight of Proprietary Institutions Operating or Recruiting in Mississippi and their impact on school operations in Mississippi. The course provides a review of the state regulations related to admissions interactions with prospective students. Additionally, the course provides guidance on how to become more familiar with your institution's programs, policies and procedures, as well as, organizational tips on staying up-to-date and compliant. The information presented in this course is for knowledge enrichment of admissions personnel and is not intended to be a substitute for professional advice. If you have technical or specific issue pertaining to an actual situation it is recommended that you contact your compliance professional, your Attorney or your State Association.



  • CM221 - Florida Admissions: Complying with the Rules and Regulations

    This course is designed for Florida Admissions Directors, Representatives, and Agents who interact with prospective students at both Title IV and Non-Title IV institutions. The course includes Florida's specific regulatory requirements that admissions, staff and faculty must understand including what can and cannot be said to applicants and students. Additionally, the course covers the consequences, disciplinary actions, and penalties when rules and regulations are not followed.

    This is the 2nd level compliance training course approved by CIE for admissions personnel who have completed CM201 but still need to meet their annual training requirement set forth by CIE. By using this course, institutions do not have to create their own training program for approval. In addition, this course provides 4 hours of continuing education approved by the Commission.



  • CM251 - Students with Disabilities: Legal Obligations and Opportunities

    This course provides faculty, staff, and administrators with an understanding of the legal mandates regarding equal access for students with disability. More importantly, it provides a practical framework to help institutional personnel know what to say and do in the context of their defined role and interactions with students with disabilities. Topics include the civil rights nature of applicable Federal law, definitional issues, the impact of disability on traditional education activities and pursuits, reasonable accommodations, and the unique responsibilities of faculty, staff, and administrators as prescribed by their position.



  • CM301 - Compliance Training for Texas School Directors

    This course provides school administrators (including School Director, Executive Director, Campus President, Dean of Education and senior campus managers) in the state of Texas a working knowledge of the Texas Workforce Commission (TWC) rules and regulations for career schools and colleges. This course covers all aspects of operations and compliance for administrative-level staff. The how and why details in the areas of Admissions, Administration, Financial Aid, Education and Career Services are covered in a user-friendly, multi-sensory environment that allows the participants to test themselves on compliance issues that are faced on a daily basis. Participants are advised to review the TWC rules and forms via the internet, throughout the course. This course has been created from the TWC's Statutes and Rules which govern the Career Schools and Colleges. Thanks to TWC's curriculum writers, content specialists and sponsors for providing the core content for this course.. Also, thanks to Career Colleges and Schools of Texas (CCST) for providing the additional content for the interactive features and assessment components of the course.



  • CM310 - Understanding Your Role as a State Regulator

    This course is designed to provide state regulators, program specialists, and site review teams with an overview of the career college sector as it applies to state agents and their duties. It provides foundational knowledge of the industry, and allows the regulator to tie this information to his or her own state, and identifies useful resources for regulators. An introduction to the history of the for-profit sector, federal regulations, financial aid, and the benefits of accreditation will be provided. Additionally, the course articulates the relationship between recruitment efforts and the state regulatory environment. The course will further examine required disclosures, misrepresentation, transparency, and competitive integrity. Finally, you will gain insight regarding common complaints and maintaining a compliant environment as it relates to the role of a state regulator in a state agency. This course was a collaborative effort of several state regulators who offered their advice and expertise regarding the role of employees at their state agency.



  • OH110 - Ohio Faculty and Staff Compliance Course

    This compliance course reflects the compliance standards that Ohio educators need to know and understand. The goal of this course is to help develop a better understanding of the topic, and produce tangible resources to help implement plans, strategies, and ideas at your school. This course will cover governing bodies, the enrollment process, standards, compliance concepts and more. Through video lectures, resource links, and assessments, learners will gain knowledge about and understand compliance standards. This course is approved by the Ohio State Board of Career Colleges and Schools to satisfy compliance and ethics continuing education requirements. Participants who successfully complete the course will receive a certificate of completion with 4 hours of continuing education credits.



  • OH115 - Ohio Admissions Agent - New Permit Course

    This course will satisfy the Agent Training Requirements for new Agents in Ohio. It is required by the Ohio State Board of Career Colleges and Schools for all Admissions Agents applying for a new permit. This course will review the provisions of Ohio’s laws (Ohio Revised Code Chapter 3332) and administrative regulations (Ohio Administrative Code Chapter 3332) that govern student solicitation, recruiting, and the oversight of agents (admissions representatives).



  • OH120 - Ohio Admissions Agent - Renewal Course

    This course is part of the Agent Training Requirements for Agents applying for a renewal license in Ohio. It is required by the Ohio State Board of Career Colleges and Schools for all Admissions Agents applying for a renewal license. This course is designed to cover the regulations in Ohio Administrative Code 3332.1.17.2, focusing on ethics and professionalism in the admissions process.



  • OH125 - Ohio New Directors Training

    A director's role involves planning, coordinating, and supervising the day-to-day business operations of a school. The foundation of successfully operating a school rests upon understanding and executing the rules and regulations set forth by the Ohio State Board of Career Colleges and Schools. This course, led by John Ware, executive director, will allow you to become familiar with the Board's website, recognize important elements of running a compliant school, and dissect the various codes set forth in the statutes and administrative laws that affect your school. This course is FREE! Enter the following enrollment key to access the course: MKOH-7879




Instruction

  • EC101 - Your First Year as a CTE Teacher (Part 1)

    This course will assist new CTE teachers in getting started as learning leaders and role models for their students. The course will help new teachers who are transitioning from their career fields into teaching gain a better understanding of CTE and their roles as educators. The course addresses various aspects of CTE, what it means to become a CTE teacher and where to find support in the first year, the importance of developing relationships with students, and keeping everyone safe! In addition, the course covers the terminology used in career and technology education and how those terms are applied in the field.

    This course is based on ACTE Best Seller
    Your First Year: 10 Things to Know | Published by NOCTI



  • EC102 - Your First Year as a CTE Teacher (Part 2)

    This course builds on EC101 by providing five additional educational components that CTE teachers need to develop as professional educators. The course will review instructional processes, such as building career readiness, assessment and curriculum planning, developing engaging and interactive lessons for students, and instructional trends in CTE. Topics covered include competency development for students to assist CTE teachers in assessing their instructional effectiveness and student growth. Examples are shared that will provide new teachers with methods they can use to expand their instructional skills and engage their students.

    This course is based on ACTE Best Seller
    Your First Year: 10 Things to Know | Published by NOCTI



  • EC105 - Teaching Secondary Students Affected by Trauma

    This course is designed to familiarize instructors with their roles and responsibilities in supporting students suffering from PTSD. The course provides an overview of how to recognize trauma, along with causes, types, and symptoms of students with either diagnosed or undiagnosed PTSD. The impact of physical and psychological trauma on learning is also explained. The course concludes with suggestions and strategies to guide instructors on how to create a trauma-sensitive classroom environment and provide supportive instructional opportunities.



  • EC110 - Reaching High-Levels of Student Engagement

    All teachers should aim for maximum student engagement. To facilitate this happening requires an understanding and application of fundamental principles of effective instruction, especially in our new world of virtual learning. This engagement course is the first in a series designed to empower teachers to reach their highest levels of performance, digitally and in person. This course provides content and emphasizes the pedagogy, psychology, and neuroscience involved with engagement. The outcome for this course is to equip teachers to engage in deeper conversations about student learning, cognitive growth, and performance. This course provides engagement strategies to use in CTE courses immediately.



  • EC111 - Learning Through Student Based Enterprises

    This course covers the basics of starting a school-based enterprise. As school-based enterprises can be started in any career area, the course content has an application for all CTE instructors. Course topics start with defining what a school-based enterprise is and then proceed to give step-by-step content on how to implement and grow a school-based enterprise. Contained in this course are an array of reference materials and resources that will help instructors to start a school-based enterprise in their own career and technical area, as well as help them understand how to work with their school administration and CTE advisory council.



  • EC115 - Integrating Career Readiness Into Your Courses: Part I

    This course will provide an overview of career readiness including information and activities that may be incorporated into your courses. This course, which forms Part I of a two-part series, provides details about four specific career readiness skills: critical thinking/problem solving, verbal/written communications, teamwork/collaboration, and information technology applications. Additional thoughts and resources will also be provided to allow you to consider multiple ways to assist students in developing these skills in your courses.



  • EC116 - Integrating Career Readiness Into Your Courses: Part II

    This course will provide a brief review of career readiness and provide additional skills to incorporate into your courses. This course is Part II of a two (2) part series of courses. Therefore, this course will provide details about four (4) additional specific career readiness skills. These skills include leadership, professionalism/work ethic, career management, and global/multicultural fluency. Further thoughts and resources will also be provided to allow instructors to consider additional ways to incorporate these skills into their courses.



  • EC117 - Enhancing Career Development for CTE Students

    Career development and management is an ongoing process that occurs over one's life span. Instructors can assist students in understanding the process by explaining that the process involves self-development through the integration of career goals, workplace settings, and events in one's personal life and work experiences. This developmental process can be addressed based on career stages. According to the National Career Development Association (NCDA), the six stages of modern career development that students will experience include assessment, investigation, preparation, commitment, retention, and transition. This course provides an overview of the various stages and how to implement them. The course also provides information on career development inventories, the job search process, and continuing career opportunities.



  • EC119 - Professional Learning Communities (PLC)-How to Reach Transformative Change

    Professional Learning Communities (PLCs) provide systems of growth that can advance your teams and students to the next level. Typical CTE collaboration often revolves around content, limiting CTE teacher dialogue to specific career field discussions. With highly developed PLCs, teachers connect across program areas and the discussions shift to focus on instruction-not just content. PLCs provide a framework to make significant improvements in the quality of instruction. Teachers begin to speak a common language on strategies and lessons and engage in authentic field-testing and feedback. This course will discuss the organization of PLCs and strategies for participating in and benefiting from being a part of them.



  • EC120 - Teacher's Guide to Suicide Prevention

    This course is designed to provide Career and Technical instructors with an overview of how to support students at risk of suicide or who are influenced by suicide. Topics are designed to enhance awareness of risk factors and warning signs, increase sensitivity to stigma surrounding mental health emergencies and suicidality, and facilitate prevention through referral resources. Instructors will learn to identify signs and symptoms of at-risk students, while developing a deeper understanding of adolescent suicidal behaviors, especially those experienced by vulnerable populations. The course concludes with strategies to guide instructors on how and when to obtain appropriate assistance for students in crisis.



  • EC130 - Remote CTE Teaching that Works, 2020 and Beyond

    CTE teaching and learning have experienced considerable transformation since the COVID-19 pandemic began in March 2020. This course highlights lessons learned since CTE teaching transitioned to remote and hybrid models. We discuss the initial disruption phase, the challenges faced, and how CTE teachers have experienced success in developing their own remote lessons and learning experiences. The course examines five modes of delivery that have been successful and student supports needed to make this happen. Finally, the course looks to a future beyond 2020 to identify ways in which our practice will continue to transform during the 21st century Knowledge Age.



  • EC131 - How to Develop Virtual Reality Lessons

    Virtual reality (VR) lessons can be implemented in all subject areas, and this course is designed to get teachers thinking about how it can be used in their classrooms. VR can be a nice addition to the teaching toolkit, but some resources, including hardware, will be needed. In this course we use the Meta Quest 2 headset by Oculus, but the results will be similar if different headsets are used. Various software applications will be shared that teachers can acquire for little or no cost.



  • EC132 - Incorporating 3D Printing & Additive Manufacturing into CTE

    Explore the cutting-edge world of 3D printing and additive manufacturing in this comprehensive course, perfect for both beginners and experts. Spanning four detailed modules, you'll embark on a journey from the basics of 3D printing technologies and materials to the forefront of advanced applications. Learn about multi-material and bio-printing, dive into large-scale and industrial uses, and discover the transformative impact of 3D printing in various sectors, including medical, education, and conservation. The course culminates with a look into the future integration of 3D printing with IoT, AI, and space exploration.



  • EC133 - Introduction to Artificial Intelligence

    Explore the dynamic and evolving landscape of artificial intelligence (AI) with this course designed to cater to a range of learners from beginners to those with some prior knowledge. Starting with AI's history and core concepts and distinguishing it from machine learning and deep learning, the course sets a solid foundation. Delve into practical AI applications such as natural language processing, computer vision, and robotics, and understand the ethical dimensions and biases in AI. The course advances into complex topics like generative adversarial networks and the interplay of AI with big data and quantum computing. Finally, envision AI's future influence in critical sectors like health care and finance, and you will be equipped with knowledge and skills to confidently navigate the future of AI.



  • EC134 - Strategies for Teaching Finance to CTE Students

    This course equips educators with innovative strategies for effectively teaching finance to career and technical education (CTE) students. Emphasizing hands-on learning, it covers fundamental financial concepts tailored to CTE curricula. Topics include budgeting, investment principles, and real-world applications of financial skills in diverse career paths. Participants will explore interactive teaching methods, case studies, and industry-relevant scenarios to enhance student engagement and comprehension. Integrating practical examples and technology tools will enable educators to empower CTE students with essential financial knowledge, fostering financial literacy and readiness for their future careers.



  • EC140 - Introduction to Positive Psychology for Educators

    Positive psychology is the science of human flourishing and is leveraged to cultivate well-being for students, teachers, and staff in schools around the world. You'll be introduced to the tools of positive psychology to help you and your students thrive in the classroom and in life. This course is designed to help you understand the science of well-being and how to employ it for yourself and in educational settings to support well-being and academic achievement. The modules cover positive psychology's origins, and the research and application of the PERMA model, Character Strengths, and positive education.



  • EC150 - Assessment Strategies for CTE Educators

    During this course, participants will learn strategies for planning and implementing assessments in hands-on classes and career and technical education (CTE) learning environments. Effective design and implementation of assessments helps ensure that all students can grow and develop as learners' empowering them to build on their strengths. Perhaps even more important, good assessments help educators design their courses. In this course, educators will learn how to view assessments as formative representations of what students know at that moment, tools to help students understand how they learn and become expert learners, and essential instruments educators can use to actively assess their own approaches and instructional practices.



  • ED101 - Effective Teaching Strategies

    This introductory course covers the essential roles of a teacher and the competencies required to be a successful instructor in an educational institution. Proven techniques and strategies for planning and preparation are presented and discussed. In addition, the course offers effective methods for conducting the first class meeting and delivering course content. This course provides a solid foundation for new instructors and serves as an excellent refresher for more experienced instructors.



  • ED102 - Student Retention Methods

    The instructor is the real key to student retention at any educational institution. Instructors must keep focused on student motivation and retention each and every day of class. Developing strategies for retaining students throughout the entire training sequence is both complex and rewarding. All instructors should have the goal of seeing all of their students successfully complete their class. This course helps you reach that goal by helping you to understand your students and use proven motivation and retention techniques to keep them enrolled and engaged in the learning process.



  • ED103 - Student Learning and Assessment

    Educators work with students who want to learn specific skills that will lead to fulfilling careers. As educational instructors it is our job to help each student to achieve this goal. Just as you may have a particular style of teaching that you prefer, your students have preferred ways of learning. This course will help you to identify the different learning styles of your students so that you can adjust your instruction to better accommodate them. Good teachers also regularly monitor the effectiveness of their instruction by assessing their students’ learning. This course will examine several aspects of assessment including how to create good tests, how to ask effective questions and how to get your students to actively participate in their learning by asking questions themselves.



  • ED104 - Class Management Strategies

    This course provides methods and techniques for managing students and class activities. We start by reviewing the steps instructors need to follow as they introduce a class to new students. We then discuss strategies to effectively deal with unfocused and challenging students. The course ends by describing common mistakes made by instructors and ways to avoid them.



  • ED105 - Instructional Planning for Student Success

    This course shows instructors how to develop a comprehensive approach to effective and efficient instruction. From preparation for the classroom to selection of instructional delivery methods, the course provides effective ways of planning instruction to help instructors keep the content focused and the students engaged. We also cover the steps to set up a complete evaluation system that will work in all settings.



  • ED106 - Enhancing Student Learning

    This course provides methodologies and examples to help instructors increase content retention and application by students in need of support. The course starts by covering the skills needed by instructors to be clear communicators. We then discuss ways instructors can become effective in monitoring students and using student groups as learning tools. The course concludes by covering techniques and strategies to instruct diverse learners, including learners with disabilities.



  • ED107 - Creating an Accelerated Learning Environment

    Retention is an issue, and what happens in the classroom is a critical factor influencing a student's decision to stay or go. The classroom environment may be hurting your students' view of the quality of your programs. In this course, you will learn tips and techniques to deal with environmental influences such as your role as the instructor, the classroom, the interactive activities, the support materials, and the sequence of instruction as well as other subtle influences. You will learn to view the environment from the student's perspective to increase your teaching effectiveness and student retention.



  • ED108 - Learning Theory and Practice

    This course covers the different ways individuals learn and apply new knowledge. We start by covering the steps the brain goes through as it processes new information, and how knowledge is stored and retrieved. We then discuss how intelligence is measured and how learners process information through the use of multiple intelligences. Moving from theory to practice, the course shows instructors how to use the learning needs of students to increase knowledge acquisition and retention. The course includes a number of easy to implement strategies to help students retain and use new content.



  • ED109 - Preparing and Creating Lesson Plans

    This course will inform you of how careful lesson planning can help to ensure increased student engagement. Proper lesson planning will enable you to teach effectively and efficiently, and ultimately help students meet learning objectives. The information in this course will provide the framework for instructional development enabling you to properly structure a detailed, well thought-out lesson plan.



  • ED110 - Time and Stress Management for Instructors

    Outstanding teachers serve their students by guiding them through their coursework and motivating them to complete program requirements. Instructors at educational institutions are often faced with high stress resulting from heavy teaching loads and limited time. When teachers cannot manage their own time and stress, they cannot fully serve the needs of their students. This course will show instructors how to manage time and stress in their lives and teach some of these skills to their students.



  • ED111R - Active Learning Methods

    This course provides an introduction to the concept and philosophy of active learning, and describes a variety of methods to help instructors "activ-ate" their class. The course includes active learning examples that utilize both critical and analytical thinking skills. We also identify the risks that may discourage instructors from using active learning strategies and offer suggestions for managing them. A three-step method is suggested for developing an active lesson, and a comprehensive model is offered as a guide for creative active learning strategies.



  • ED112 - Influencing Student Motivation

    This course begins by identifying the two most significant issues that influence the motivation of adult students: security and autonomy. The course explains how increasing students' sense of security can enhance their motivation during instruction, questioning, activities, and evaluations. This is followed by a discussion of how motivation can be improved by enhancing students' sense of autonomy when making assignments, selecting instructional methods, implementing classroom procedures, and developing and planning evaluations. The course concludes by comparing and contrasting extrinsic and intrinsic motivators and by suggesting a variety of "miscellaneous motivators" for instructors to consider.



  • ED113 - Managing the Adult Classroom

    This course compares and contrasts four styles of classroom management. The course includes "virtual visits" to animated classrooms where participants observe four instructors who exhibit different management styles. The style that is preferred by most students is identified and described, and suggestions are offered on how instructors can modify their personal style to increase their effectiveness. A four-step model for developing successful classroom management strategies is presented and is followed by a discussion of a practical, behavioral approach to classroom management. Characteristics that foster good discipline in the educational institution and in the classroom are listed and explained, and tips are offered that can improve both institution-wide and classroom discipline. Finally, a number of scenarios involving common discipline problems are described.



  • ED114 - Questioning in the Classroom

    Questioning can be one of the most effective classroom teaching strategies. However, many instructors are not familiar with the techniques and research findings associated with good questioning. This course begins by comparing and contrasting the major types of questions and their most appropriate uses. Some relevant statistics and research findings are presented, followed by a discussion of four effective questioning practices. The course concludes by offering a few tips and suggestions for instructors to consider.



  • ED115R - Soft Skills for Instructors

    This survey course provides an introductory discussion about how good soft skills help instructors to be successful. A distinction is made between hard skills, soft skills, people skills, and workplace behaviors. Selected soft skills are listed for various categories of businesses and industries, including the teaching profession. Two studies are referenced that highlight skills that are frequently cited in the literature. One study was published in 1997, while the other was conducted specifically for this course in 2024. Selected tips are offered for improving one's soft skills. Numerous hyperlinks are included that direct the reader to a variety of online enrichment materials, including a few online instruments that help individuals learn more about their own soft skills.



  • ED116 - Critical Thinking Processes and Applications

    The majority of careers require the ability to think critically and problem solve at one level or another. Employers seek individuals who can think independently, propose solutions, and solve problems. The content in this course provides the foundation for critical thinking and demonstrates how people with different interests, abilities, and aptitudes approach problem solving. The course covers the different kinds of intelligence and how they impact critical thinking, for a broader understanding of how people process solutions to problems. It concludes with step-by-step instructions for helping students develop and refine their own critical thinking skills.



  • ED119R - Using Technology to Engage and Educate

    This course is an overview of a variety of ways in which educators can integrate technology and web resources into instructional courses, in order to engage learners and promote collaborative learning. A variety of strategies are included in this course to enhance the use of technology so it becomes an integral part of ongoing instructional practice. In addition, numerous links are provided to enable participants to gain more insight into how technology can be explored, secured and utilized in their courses.



  • ED120 - Nonverbal Communication in the Classroom

    Studies reveal that as much as 85% of classroom communication is nonverbal. This course consists of eight entertaining modules that include audio tracks, animation and interactivity. Topics include the importance of nonverbal communication in the classroom, as well as our everyday lives. The modules describe the use of body language, effective vocal cues, proper appearance and the effective use of space (proxemics) and time (chronemics). A variety of support materials accompany the modules, including an assessment tool that instructors can use to evaluate their nonverbal skills.



  • ED121 - Creating Service Learning Opportunities for Students

    Service learning programs help students take their knowledge and skills out of classrooms and labs into community settings enabling them to use critical thinking and problem solving abilities. This course provides information about the advantages of using service learning as a teaching tool while enhancing the growth of students. Implementation steps are covered so participants will be able to make service learning a part of program offerings as well as providing career opportunities for students.



  • ED123 - Adaptive Learning in Education

    This course will provide you with a basic overview of the background and history of an innovative instructional method called Adaptive Learning (AL). AL is growing in popularity and differs from traditional educational methods as it focuses on individualized, personalized instruction for everyone. With the rise of technology, AL has a definite place in education. This course discusses the background, importance, issues, attitude changes, implementation and future of AL. The advantages outweigh any disadvantages as AL can help create individualized instruction and increase student success.



  • ED124 - Flipping Your Classroom

    This course will provide you with a basic overview of the background of an innovative instructional strategy called the Flipped Classroom. This instructional strategy is gaining popularity and differs from traditional instructional strategies. This course will discuss the background, driving factors, benefits, barriers, theoretical grounding, how to prepare to flip your classroom, and the components of the Flipped Classroom. The impact on student learning will also be discussed in addition to instructor preparation and the future of the Flipped Classroom.



  • ED125 - Effective and Efficient Instructional Strategies

    Planning Effective and Efficient Instruction provides new and experienced instructors with practical ways to design and deliver learning experiences that establish an environment that facilitates learning. The course summarizes important academic concepts while providing specific strategies for planning lessons, reaching learners, asking questions and assessing student mastery of the course and program objectives.



  • ED127 - Tablets as Teaching Tools

    This course covers the impact that personal electronic devices, in this case tablets, have on the delivery of instruction. The course discusses the reasons for using tablets in classroom and lab settings to enhance learning and expand educational resources for students. Strategies are given to enable instructors to see how the use of tablets can assist students in becoming active learners both within and outside of the school setting.



  • ED128 - Practical Applications for Adaptive Learning

    This course will provide you with an overview of various practical applications regarding adaptive learning. Adaptive Learning (AL) is the use of the technology to individualize learning. This course will provide practical information about integrating technology in learning, models of adaptive learning, and the evaluation of adaptive learning.



  • ED129 - Practical Applications for the Flipped Classroom

    This course will provide you with an overview of various practical applications for the flipped classroom. The flipped classroom, also referred to as the inverted or reversed classroom, has been implemented in many classroom settings. This course will provide more information about engaging pedagogical models, just-in-time teaching, collaborative teaching and learning, and various components of the flipped classroom.



  • ED130 - Teaching Students with Post Traumatic Stress Disorder

    Students (both veterans and non-veterans) with Post Traumatic Stress Disorder (PTSD) are enrolling in career education in increasingly larger numbers. Instructors need to have a basic understanding of what PTSD is and how it impacts the lives of students. This course covers what PTSD is and the characteristics that students with PTSD may display. In addition, Traumatic Brain Injury (TBI) is discussed as many students enrolling in career education have both PTSD and TBI. Instructional strategies to support the learning of students with PTSD and/or TBI will be discussed and examples given. Participants will also be given sources where they can gain additional insight into how to support the learning of students with PTSD and/or TBI.



  • ED131 - Teaching Students with Autism

    Awareness about autism and the impact it has on the lives of those that have been diagnosed with it has grown greatly in the past few years. There has been an increase in enrollment of students who are on the autism spectrum in career education. This course will provide you with the characteristics of autism so that you will have an understanding of what autism is and how it impacts the learning of these students. Specific strategies for working with students who have been diagnosed as being on the autism spectrum will be provided, to enhance the engagement and learning success of students with autism.



  • ED132 - Teaching Students with Learning Disabilities

    Students with learning disabilities are enrolling in career education at increasing rates as a result of successful interventions and supports provided during their elementary and secondary schooling. This course describes the characteristics of students with learning disabilities and how having a learning disability impacts their learning process. As reading and comprehension is the essence of learning, it is important that instructors be knowledgeable in ways to support students with these learning challenges. Specific strategies for working with these students will be offered, to enhance the engagement and learning success of students with learning disabilities.



  • ED133 - Universal Design for Learning

    This course will provide you with an overview of Universal Design for Learning (UDL) and help introduce you to this research-based educational framework. UDL helps instructors develop flexible learning environments to accommodate learners' learning differences. This course will provide a working definition and information pertaining to various components of UDL.



  • ED134 - Literacy is Not an Option

    Contrary to some current notions, it is the responsibility of ALL instructors to include literacy development in their instructional planning and delivery, regardless of academic, vocational, or professional discipline. This course defines literacy skills, including new and newer literacies, and describes how instructional planning must include all areas of literacy development for every student. Throughout this course, participants will have an opportunity to apply various strategies and methods in literacy development and understand how to focus on the aspects of literacy that apply specifically to successful students in their discipline.



  • ED135 - Teaching Multigenerational Learners

    As students from different generations are enrolling in post-secondary settings today, instructors are presented with the challenge of how to engage, instruct and relate to these multigenerational learners. This course gives profiles of different generational learners and how they engage in the learning process. Content is shared on how to relate to learners of the different generations and how to use students' life experiences as learning opportunities. As technology is an essential part of instructional delivery, strategies are given for building on the abilities of multigenerational students to use social networks, portable media (given the parameters of school policy), and personal interaction. In addition, instructors are given methods that can be used to help students develop the critical thinking and interpersonal skills needed for career success.



  • ED136 - Assessment Alternatives for Instructors

    Career education programs prepare students to perform job tasks successfully in their chosen trade or profession. Providing opportunities beyond traditional quizzes and exams allows students to demonstrate and assess these skills and aids in this preparation. This course focuses on how you, the instructor, can identify and implement alternative assessments that support expected course outcomes and allow students to demonstrate their level of competency for a skill or task.



  • ED137 - Cultural Diversity: Including Every Student

    Cultural diversity includes a wide scope of differences. While we plan instruction to meet outcomes that are usually supporting a set of pre-determined standards, instructors are faced with a high level of diversity in every class group. It is important for instructors to be aware of diversity and strive to include every student, regardless of difference, in their learning community. This requires intentional planning and accessible instructional design that includes all students and empowers every student to succeed.



  • ED138 - Competency-Based Instruction

    The term "Competency-Based Instruction" (CBI) is emerging as a new and preferred approach to education and the management of education. CBI is currently being evaluated at all levels of education, from K-12 to higher education and beyond. In traditional higher education it is referred to as CBE (Competency-Based Education) as it relates to specific competency-based programs. This course explores the topic in terms of the various characteristics of competency-based teaching and learning and highlights the most commonly agreed-upon benefits for students. The course also addresses the teaching approaches required to support a competency-based learning environment most effectively.



  • ED139 - Emotional Intelligence in Learning

    Emotional Intelligence (EI) is an increasingly important field of study. The purpose of this course is to explore the relevancy of emotional intelligence in learning; and how understanding the importance of emotional intelligence supports student success. While instructors are more aware now of the various forms of intelligence, emotional intelligence has been undervalued in the past as a vital form of intelligence. Indeed, emotionally intelligent students may provide insight and application of knowledge in new and informative ways which can have positive impact on their learning progression and success.



  • ED140 - Five Myth-Understandings about Learning and the Brain

    Did you ever hear that we only use about 10% of our brains? Were you ever told that you are more right-brained or left-brained? Did you know that males and females learn differently as a result of differences in their brains? Did you know that people have different learning styles? Did you ever hear that you retain more of what you do or see than of what you read or hear? If you answered "yes" to any of these questions, you have experienced a "myth-understanding." The purpose of this course is to explain the background and truth about these myth-understandings that pervade much of the popular literature to this day. All persons who are involved in the education of others must guard against these myths and ensure that they do not influence their professional practices. Note: Many learning theories have been developed that represent the efforts of researchers with different perspectives on how individuals develop and learn. As within any field, facts and myths may be driven by controversial opinions and philosophies that need to be considered by individuals engaged in professional development.



  • ED142 - Military Veterans: Integrating Veterans into Post-Secondary Classes

    This course examines the various challenges veterans face when attempting to pursue courses of study following military engagements and service. While no instructor can possibly identify with every aspect of a veteran's experience, it is possible to become more aware of some of the challenges facing veterans as they reintegrate into civilian life. This course also examines effective instructional strategies in design and delivery to facilitate the success of veterans in a post-secondary environment.



  • ED143 - The Most Effective Instructor

    The most effective instructors are scholars, but they are also facilitators. Good scholars have a command of knowledge in their field of expertise that is both broad and deep. For a scholar to become an instructor, he or she also needs to be a facilitator. Facilitators help others to learn, which is as important as scholarship. In this course we will define "the scholar" and "the facilitator" as individuals (although they are two aspects of one person), as well as compare and contrast their nature and their roles. You will examine issues and challenges faced by instructors, both on-ground and online, and look at developing and improving your facilitation skills.



  • ED144 - Student Empowerment for Learning Success

    This course explores the different components of student empowerment and the value that it has in learning success. Student empowerment is a necessary component for students as they transition to and through postsecondary training. Content will be presented that will raise awareness of what student empowerment is and how it can enhance the learning process for students. Strategies are given for enhancing the development of student empowerment that can be implemented both online and onsite.



  • ED145 - Stress Reduction and Management for Educators

    This course will provide an overview of a few stress reduction/management techniques for educators. Stress plays a significant role in educators' lives and careers; therefore, ideas for self-help are essential. Details will be provided about ways to reduce stress-related physical/mental issues, build emotional resilience, and practice mindfulness, along with other methods for stress reduction/management. The course provides not only information for educators, but activities for students that can be incorporated to help them reduce/manage their stress as well. With this information, educators may find more work-life balance, health benefits, and other opportunities for stress reduction and management. Application of these techniques can be helpful in enabling educators to better cope with the stress in their lives and careers.



  • ED146 - How Storytelling Benefits Learning

    Many consider storytelling to be in the realm of fairytales and small children, but when storytelling is used well and with purpose, it can strengthen students' understanding no matter their age; it can also link contexts to aid in understanding, suggest applications to real life, and humanize the learning process. This course will identify the characteristics of storytelling that are useful in teaching and learning and will provide examples and contexts within which storytelling increases students' interest and connection. Characteristics of useful storytelling will be identified, as well as supportive resources. Examples will be given to help educators focus on the aspects of storytelling that will enhance their content and how these strategies will fit within various instructional settings.



  • ED148 - ChatGPT and Educational Uses

    This course will provide an overview of ChatGPT and how it might impact education. With an artificial intelligence (AI) language processing tool, there could be endless possibilities. However, like any other technology, its use in education is to be considered carefully, because learning will be affected. The course begins with an overview of the history of chatbots and artificial intelligence and goes on to discuss how to use ChatGPT, how teachers and students may use it, and the advantages and disadvantages of its use.



  • ED201 - Students with Disabilities in the Classroom

    This course introduces the participant to teaching students with disabilities in the environment of an educational institution. It provides descriptions of the physical, sensory, mental, psychological, and learning disabilities most likely to be encountered, as well as the effects these disabilities have on students and their learning. The course also introduces participants to accommodations and strategies that may help to support students with disabilities and foster their academic success.



  • ED202 - Teaching English Language Learners

    As previously homogenous communities become more diverse and the population of English language learners in educational institutions increases, educators need to provide services that give such learners opportunities for academic success equal to those provided to native English speakers. This course provides information about teaching English language learners, including the legal and cultural considerations instructors must take into account and ways to show respect for cultural differences and diversity. The course will explore the factors affecting how English language learners learn, and will provide strategies and techniques for instruction and motivation. This course will also cover how best to assess students for content-area knowledge and language proficiency.



  • ED204 - Tomorrow's Learning Environment Today

    Instructional planning and delivery is undergoing dynamic changes with the availability of technology and expanded avenues through which information can be provided. Instructors need to be aware of how they can expand their instructional formats to include the latest technology and learning theories. This course provides information about the different forms of learning and how they can be implemented into classrooms and laboratories. Other topics covered in the course include different strategies for learning including transformative and cooperative methods as well as collaborative and experiential methods that help to engage learners.



  • ED205 - Enhancing Students' Professional Skills

    Awareness has grown in recent years that, to be effective today, learning must include more than knowledge and "hard skills," or technical ability. In a world where work is often team-based and project-driven, teaching needs also to encompass attitudes and social competencies. This course will describe ways students can enhance their professional skills across the curriculum. Strategies for teaching effective personal interaction and ways to support student professional growth and development will be discussed. This course will also explain how students can improve their writing skills and computer literacy across the curriculum.



  • ED206 - Teaching in the Lab and Shop Environment

    The classroom in an educational institution is often more than just chairs, books, and a white board. Frequently the learning takes place in a lab or shop environment, where the traditional rules of classroom management and teaching may not always apply. This course covers the instructional techniques necessary for the non-traditional classroom, including strategies for teaching to each student's individual learning style. In addition, this course describes strategies for assessing student progress. Safety guidelines and considerations for specific lab and shop environments are identified.



  • ED207 - Outside the Classroom: Experiential Learning

    Experiential learning is intended to extend students' educational experience beyond the traditional classroom setting. It is a structured, student-centered way to integrate curriculum-based educational experiences utilizing practical applications and active involvement. This course discusses strategies for extending the curriculum into the workplace. Information is provided on how to educate the internship site and how to create useful forms and processes for documenting and implementing successful internships. This course describes the different roles of the institution, the student, and the internship site. It will identify ways to supervise students, as well as ways to evaluate and assess student success at internship sites.



  • ED208 - Adult Learning Theories

    When designing instruction for adult learners, it's important to consider a host of factors. This course describes the characteristics and motivations of adult learners, and the best practices and techniques for teaching them. It discusses the different theories of adult development and adult learning, and their relationships to the classroom experience. In addition, this course examines brain-based teaching strategies, the theory of multiple intelligences, and how the different parts of the brain are affected by new learning.



  • ED209 - Students as Customers

    As opportunities for education become more prevalent, educational institutions must compete to increase, or even maintain, their student enrollment levels. More and more institutions are adopting the strategy of treating students like customers in order to be successful. This course will review the characteristics of adult learners and determine the reasons adult students leave the institution. It will discuss the concept of interacting with students as though they are customers and how the students-as-customers concept relates to the instructor and the classroom. This course will also describe the methods and techniques of effective communication. Included are guidelines and techniques for advising and mentoring students.



  • ED210 - Implementing Online Learning Augmentations in Hands-on Programs

    This course highlights the various ways in which learning can be more applied and integrated through the use of online instructional tools and environments. This is the case for all programs, including "hands-on" programs. The process of learning integration necessarily includes other steps in the process and these are explored in this course. These include expanding content, encouraging applied questioning, and analyzing implications. Throughout, the importance of online tools and environments are explored in relation to supporting more integrative and applied learning.



  • ED310 - Teaching Medical Terminology in Fun and Exciting Ways

    Have you ever seen your students falling asleep in class? Have they been less than excited to learn medical terminology? In this course you will discover ways to teach medical terminology that keep your students interested, attentive, and highly engaged in the critical concepts and applications they need to know. Learn to use these active methods, as well as the reasons behind them, and watch your student success rates increase as you adapt and apply new methods to your medical terminology classes.

    Please note that ED310 presents learning activities that are applicable to the on-campus classroom or lab. It is not designed for instructors who teach Medical Terminology in the online environment.



  • ED311 - Creative Teaching Tools in Clinical and Didactic Courses

    Have you ever wondered how to make your health classes more "real" world? In this course, you will learn ways to get students thinking in terms of successfully applying their skills in the workplace. Utilize instructional tools and actual sample methods for teaching critical thinking in both the clinical and didactic learning environments, and share ideas that have worked for you.



  • ED312 - Teaching to the Learning Styles of Allied Health Students

    Have you been frustrated in your allied health classes when students don't "get it"? Have you tried repeatedly to teach a difficult student and it didn't seem to work? Sometimes it is a difference in learning styles that creates this misunderstanding. In this themed course, you will learn the eight different learning styles of your health students as well as how to teach to them in a variety of practical ways that are fast, easy and effective. This course follows an interesting "fairy tale format," with several characters you will meet here and may see in your classroom.



  • ED322 - Introduction to Culinary Instruction

    This course covers the different roles that culinary arts instructors play in the instructional process. The content provides rationale, strategies and methodologies that beginning as well as experienced culinary arts instructors can use in their classes and kitchens. Instructional best practices are discussed and examples given that will expand the knowledge base of culinary arts instructors as they prepare lessons. This course covers student centered instruction and information about the impact of student learning preferences on instructional planning and delivery.



  • ED330 - Effective Assessments for Bodywork Instructors

    As a hands-on instructor, have you ever asked yourself, "I taught it, but did they learn it?" Have you ever struggled with developing evaluation tools relevant to the hands-on field? This course shifts focus from teaching to learning. It advocates for a learner-centered, competency-based classroom where quality evaluation is crucial. The course uses Bloom's taxonomy as a guide for developing learning outcomes and the assessments to measure student success. A variety of evaluation tools and rubrics are introduced. Authored by Angie Myer, former massage educator/administrator and content specialist for the Commission on Massage Therapy Accreditation (COMTA), the course also introduces national standards in the field. It uses the COMTA Competencies and the Entry-Level Analysis Project (ELAP) learning outcomes as examples. The course objectives are aligned with the Alliance for Massage Therapy Education (AFMTE) Teacher Competencies, but the course can be applicable to beginning or veteran instructors of any hands-on field.



  • ED400 - Coping with Stress and Burnout

    Stress is something that is present throughout all workplaces in the world. It is often something that cannot be avoided, but instead, must be properly managed. Burnout on the other hand, is something that is less frequent, but far too prevalent. Burnout can cause even the best worker to slow down in productivity and quality (often dramatically). Throughout this course, we will discuss stress, burnout, and many of the causes that you may notice on even a daily basis. We will discuss how to appropriately handle and mitigate stressors, and how to lessen the risk of burnout occurring.



  • ED401 - Basics of Crisis Management

    Crisis management begins with creating and implementing a plan of action that can be executed efficiently and quickly. As an educator, it will be important to recognize signs of crisis in yourself, fellow coworkers, and even students on campus. If you are an administrator, it not only takes a keen eye to recognize signs of crisis in yourself, but this also applies to recognizing crisis in others around you. In this course, you will explore the various aspects of a crisis, how to identify individuals in crisis, and how to appropriately respond to those individuals to improve the overall situation.



  • ED402 - Fostering Soft Skills in the Classroom I

    This class will review communication, collaboration, and time management soft skills that can be instilled to help a student excel not only in the classroom, but also on the job. A variety of ideas and methods to implement the growth of those soft skills will also be shared in the course. Learning content is only part of the goal to empower students and graduates to be attractive to potential employers. The human side of the business world - the people - is what makes a company great, so it is imperative to foster the learning of both content and soft skills as students travel on their educational path to a job and career.



  • ED403 - Fostering Soft Skills in the Classroom II

    This class will review adaptability, problem solving, conflict resolution, self-motivation, and feedback soft skills that can be instilled to help a student excel not only in the classroom, but also on the job. A variety of ideas and methods to implement the growth of those soft skills will also be shared in the course. Learning the content is only part of the goal to empower the students and graduates to be attractive to potential employers. The human side of the business world—the people—is what makes a company great, so it is imperative to foster the learning of both content and soft skills as students travel on their educational path to a job and career.



  • ED404 - Building Cultural Competency in Instructors

    The purpose of this course is to build cultural competency in instructors who teach students from diverse backgrounds. This will include a review of critical terms, ideas, and real-world case studies, providing instructors and administrators with useful information and takeaways they can apply to their practice. The goal of this course is to help develop a better understanding of cultural competency and produce tangible resources to help implement plans, strategies, and ideas at your institution. In addition to lecture videos, resource links, and assessments, you will be able to utilize Journal and Learning Activities, which will continue to be useful after successful completion of the course.



  • ED405 - Essential Teaching Strategies

    This course emphasizes teaching strategies that can be implemented within different types of lessons to promote teacher proficiency, student motivation, and achievable outcomes. Topics relating to teaching methods include direct, indirect, interactive, and independent instruction. By utilizing various teaching strategies and methods, an instructor can approach teaching topics in a variety of ways. The goal of this course is to help develop a better understanding of essential teaching strategies, and produce tangible resources to help implement plans, strategies, and ideas at your institution. In addition to lecture videos, resource links, and assessments, you will be able to utilize Journal and Learning Activities, which will continue to be useful after successful completion of the course.



  • ED406 - Motivating Others

    Motivation can be the difference between success and failure. In this course, the idea of how motivation impacts people will be discussed. Activities will focus on improving motivation in students, and other people you interact with, as well as yourself. The goal of this course is to help develop a better understanding of the topic, and produce tangible resources to help implement plans, strategies, and ideas at your institution. In addition to lecture videos, resource links, and assessments, you will be able to utilize Learning Activities, which will continue to be useful after successful completion of the course.



  • ED407 - Writing Performance Objectives

    This course focuses on one of the most important parts of a course: the performance objectives. It will discuss the proper procedures for writing performance objectives, while exploring the various types of learning objectives that may be appropriate for your courses. The goal is to help develop a better understanding of the topic, and produce tangible resources to help implement plans, strategies and ideas at your institution. In addition to lecture videos, resource links and assessments, you will be able to utilize Learning Activities, which will continue to be useful after successful completion of the course.



  • ED408 - Introduction to Educating Students with Disabilities

    This course emphasizes providing meaningful accommodations to students with disabilities in an education setting including: legal mandates and regulations, characteristics and educational needs of students with disabilities, and instructional techniques that can be used with these students. The goal of this course is to help develop a better understanding of the topic and produce tangible resources to help implement plans, strategies, and ideas at your school. In addition to lecture videos, possible resource links, and assessments, you will be able to utilize the Journal and Learning Activities. Take advantage of a method that best works for you.



  • ED409 - Gamification in the Classroom

    This course will explore the field of gamification and the way that gaming and gaming elements have come to impact our everyday lives, and can improve our courses. Focusing on easy-to-implement concepts, this course will help you to begin utilizing gamification elements to increase learner engagement and motivation, and increase overall student success. The goal of this course is to help develop a better understanding of the topic and produce tangible resources to help implement plans, strategies, and ideas at your school. In addition to lecture videos, possible resource links, and assessments, you will be able to utilize the Journal and Learning Activities.



  • ED410 - Increasing Student Retention by Flipping the Classroom

    The Flipped Classroom model has become one of the most commonly implemented educational models seen in classrooms today. Through this course, we will explore the basics of the flipped classroom, how and why it works to increase student retention, and go over steps to start incorporating flipped classroom elements in your courses. The goal of this course is to help develop a better understanding of the topic and produce tangible resources to help implement plans, strategies, and ideas at your school. In addition to lecture videos, possible resource links, and assessments, you will be able to utilize the Journal and Learning Activities.



  • VC-ARC2020 - 2020 AR ACTE Annual Conference

    Archive of Recorded Sessions. Enter "MK-VC000" to access.



  • VC-CTVS2020 - 2020 CACTE CareerTech Virtual Summit

    Archive of Recorded Sessions. Enter "MK-VC000" to access.



  • VC-CTVS2021 - 2021 CACTE Virtual Summit on CTE Learn

    Archive of Recorded Sessions. Enter "MK-VC000" to access.



  • VC-IA2020 - Iowa ACTE 2020 Best Practices Virtual Conference

    Archive of Recorded Sessions. Enter "MK-VC000" to access.



  • VC-IN2020 - 2020 Indiana Statewide CTE Professional Development Conference

    Archive of Recorded Sessions. Enter "MK-VC000" to access.



  • VC-MSC2020 - Missouri ACTE 2020 Summer Conference

    Archive of Recorded Sessions. Enter "MK-VC000" to access.



  • VC-RIII2020 - ACTE Region III Virtual Leadership Conference

    Archive of Recorded Sessions. Enter "MK-VC000" to access.



  • VC-RIV2020 - ACTE Region IV 2020 Leadership Conference

    Archive of Recorded Sessions. Enter "MK-VC000" to access.



  • VC-WBL2020 - Work-Based Learning Virtual Conference 2020

    Archive of Recorded Sessions. Enter "MK-VC000" to access.



  • VC-WBL2021 - Work-Based Learning Virtual Conference 2021

    Archive of Recorded Sessions. Enter "MK-VC000" to access.




Online Instruction

  • ACCSC-BPS - ACCSC Best Practices Series: Accreditation and Peer Review

    Developed by experienced ACCSC volunteers, the ACCSC Best Practices Series: Accreditation and Peer Review provide practical tips and share proven best practices to help Team Leaders and Education Specialists to successfully prepare for, and conduct, an accreditation evaluation. Each video focuses on a specific area of the ACCSC Standards of Accreditation, as well as the designated Team Leader or Education Specialist review area.

    Note: This is a private course intended for ACCSC Volunteers. For additional information, support on ACCSC's volunteer training initiatives or access to this private course, contact Maurya Scanlon Sorokes at mscanlon@accsc.org.



  • EL101 - Designing and Developing Online Courses

    This introductory course will provide you with the knowledge and skills to create successful online courses, whether for faculty-supported distance education delivery or as a supplement to classroom instruction. You will learn to design and develop online courses that have structural integrity and navigational simplicity with a focus on student-centered learning and intellectual interaction. The course covers various learning activities that are supported in an e-learning environment and describes the typical components of an online course. We will provide you with the media strategies and course design methodologies that will allow you to develop online courses in an effective and efficient manner.



  • EL102 - Online Teaching Techniques

    Your degree of success as an online instructor relies heavily on several factors, among which are your level of preparedness before the date on which the course is launched; your ability to make a smooth transition into the roles and responsibilities associated with teaching in an online environment; and the effectiveness and efficiency with which you manage learners, instructional transactions embedded in the course as well as the learning environment. In this course, you will learn how to project your authority and presence into the e-learning environment, build a relationship with each learner, promote and nurture learner participation, provide informative and constructive feedback in a timely manner, minimize attrition, manage communications, manage unacceptable behavior and resolve disagreements.



  • EL103R - Teaching Online: A Student-Centered Approach

    This course will provide you with the knowledge and skills to successfully author, teach, assess, and revise online courses. You will learn to develop a course framework with consistent modules. Building an online community and constructing a dynamic syllabus are important in helping you communicate with students. You will also learn how to develop an assessment plan that includes peer and self-assessment. No online course is complete without a comprehensive revision cycle. This course will walk you through the process of "closing the loop" to create a complete revision and improvement plan for your online course. We will provide you with ideas for student-centered learning that includes activities and intellectual interactions using a variety of technological tools.



  • EL104 - Teaching and Organizing a Virtual Learning Environment

    This course will provide you with basic information to teach in a virtual learning environment and understand the importance of organizing course content. You will learn about the important role technology tools play in teaching and organizing an online course. You will also learn the difference between synchronous and asynchronous learning. As the components of each are discussed, you will further identify appropriate methods, develop guidelines, organize content, and establish a pattern of teaching for each method.



  • EL105 - Online Language: Communicating with Students

    This course will provide you with information to help you effectively communicate with students and encourage communication among students in an online environment. You will learn the importance of facilitating instructor-to-student (I2S), student-to-instructor (S2I), and student-to-student (S2S) communication. Technology tools play a vital role in the communication process and several are discussed in this course. In addition, discussion is also provided to help you further understand how to manage and measure communication in an online course and help students communicate effectively.



  • EL106 - Evaluating Student Learning in Online Courses

    This course will provide you with the knowledge to effectively evaluate student learning in an online environment. Technology tools play a vital role in the evaluation process and several are discussed in this module. Discussion will also be provided to help you further understand how to complete formative and summative assessments, as well as the advantages and disadvantages of objective and subjective assessments. Value-added assessments are also discussed in light of how they can be completed and provide feedback for course revision.



  • EL107R - Designing Dynamic and Technology-Rich Learning Environments

    This course outlines the main characteristics of "dynamic" course design for blended instruction and highlights effective teaching methods that facilitate the learning process. Participants in this course will be able to customize the design principles and methods presented here to suit their individual professional context.



  • EL108 - Preparing Students to Become Good Online Learners

    This course will provide you with strategies and techniques to help prepare students for the online environment. To do so, you must also assess your strengths and weaknesses as an online instructor. As you help students assess their readiness for online learning, you are also preparing them for the expectations and realities of the online environment. By identifying students' strengths and weaknesses, you can provide guidance to help them achieve the learning outcomes. This course not only notes the necessary technical skills, it also discusses non-technical skills as well as techniques for successful learning and helping students develop their online persona.



  • EL109 - Using Rubrics to Enhance Online Learning

    This course will inform you about the purpose of rubrics and will provide you with the techniques to develop rubrics as an assessment tool for student performance, processes and products. This course will explore types of rubrics, the role rubrics play in assessment, as well as the use of rubrics in evaluating elements of your online course to ensure your course is truly student-centered.



  • EL110 - Effective Use of Social Media in Online Courses

    This course will provide you with strategies and techniques to help use social networking in the online environment. It provides an overview of social networking, media hosting and sharing, microblogging and blogging. An introduction to each will be provided, and content development, policy, facilitation and assessment will all be discussed. Suggested activities will also be provided.



  • EL111 - Assistive Technologies for the Online Learner

    This course will provide you with the basic foundations of assistive technology and its use in the online learning environment. As a greater number of students with disabilities are entering online education, this course will prepare online faculty to meet their unique needs. You will learn about the obligations and legal responsibilities under U.S. federal law. In addition you will explore ways of assisting students with disabilities to succeed in the online learning environment. We will help you identify the appropriate tools, introduce you to universal design, and provide strategies that can make your online course accessible to those with disabilities. Online accessibility is beneficial to all of your learners!



  • EL112 - Workload Management Strategies for Teaching Online

    This course will provide you with strategies and techniques to help you reduce your workload in the online environment. The course begins with an overview of good principles for education and questions to consider prior to developing Workload Management Strategies (WLMS). This course also provides WLMS for teaching online, communicating and collaborating, and revising your online course.



  • EL113 - Active Learning in an Online Environment

    This course will provide you with a basic overview of the background and history of the popular instructional method called active learning. This method differs from traditional educational methods such as the lecture model. Active learning has a definite place in education especially in the online learning environments. It is used to support teaching outcomes like critical thinking skills, interpersonal skills and knowledge acquisition that all instructors wish for their students. However, active learning it calls for a change of attitude on the part of students and the instructor in order to be successful. But the advantages far outweigh the disadvantages as it can make students enthusiastic about learning. Learn about this brave new world of teaching and learning for the next generation.



  • EL114 - Respecting Copyrights and Leveraging Available Resources

    This course provides a basic overview of the background and history of the usage of copyrighted materials in U.S. education. Copyright usage is an often-misunderstood area of education. This course will help build an awareness of the U.S. Copyright Law and its various components. Instructors will be given practical examples on how to correctly use copyrighted materials in their classrooms. In the 21st century, many students do not recognize common concepts such as pirating of music and videos. Instructors are on the frontline in education and can educate newer generations on the ideas of fair use, intellectual property, and piracy issues.



  • EL115 - Gaming and Simulation in Online Learning

    This course will provide you with strategies and techniques to immerse students in an interactive environment that will incorporate gaming and simulations to introduce, engage, and reinforce online learning. This course will begin with definitions of gaming and simulations as a tool for online learning and will provide guidance to evaluate, implement, and assess the effectiveness of games.



  • EL116 - The Asynchronous, Self-Directed Learning Model

    This course will provide you with a basic overview of designing and implementing asynchronous, self-directed online courses effectively. It will review the differences between synchronous and asynchronous online courses. Traditional components of face-to-face courses such as readings, written assignments, and discussions work well in the asynchronous online class environment, but what happens to laboratory assignments and applications? Can they fit into the online course model? Courses which need a lab component, especially the STEM (Science, Technology, Engineering, and Math) courses, may seem impossible to complete in the online environment. Practical examples of effective online lab situations will be provided in this module. This will assist in promoting student engagement and increasing the student's learning potential.



  • EL117 - Understanding Personality Traits of Online Instructors and Learners

    This course will provide you with an overview of online instructors' and learners' personality traits. Participants will be provided with information about the traits themselves, as well as how to identify such traits, utilize them, and develop lessons to reach all students.



  • EL118 - Using Various Realities in Online Courses

    This course will provide you with an overview of Virtual Reality (VR), Augmented Reality (AR), and Mixed Reality (MR). With the advancements that have been made in providing reality-based instruction, this course will help instructors to stay current with the latest developments in the different types of realities that are available as instructional supports. This course will provide working definitions for each of the realities, and information pertaining to various components of teaching online using these realities. Benefits, challenges, and best practices will also be discussed. Real-life applications of VR, AR, and MR, along with various equipment that may be utilized, are provided.



  • EL119 - Virtual Internships

    This course will provide you with an overview of virtual internships. Virtual internships are also referred to as remote internships, virtual placement programs, and virtual co-ops. Virtual internships have been implemented in many online programs in various settings. This course will provide a working definition and information pertaining to various components of virtual internships. It is essential for instructors working with virtual interns to share this information with employers and students to help prepare them for virtual internships.



  • EL120 - Fully Online Doesn't Mean Inactive

    Active and passive learning are critical concepts to ponder for online learning. Each one has positive benefits when explored and applied in the context of learning and the designing of instruction. There is, however, a difference between passive and inactive. One is an intentional part of learning while the other is the absence of something. We will explore these and other concepts in this course. In addition, strategies will be shared that will enable educators to make their online instruction more engaging and beneficial for learners.



  • EL121 - Teaching Skills and Trades Online

    Although online learning is becoming more normalized in our educational institutions, there are still many questions about its effectiveness for certain areas of study and training. There remains an idea that online learning is mostly passive and therefore unsuitable for anything active and specifically the development of skills and trades. This course will explore the changing realities of online learning and how effective it can be in the training of skills and trades. Strategies will be shared to facilitate the online teaching of applied skills in simulated and real-world settings.



  • EL140 - Andragogy in Online Learning

    This course will assist in improving the richness of online learning opportunities by incorporating strategies to avoid the rote memorization and repeating of facts for assessment purposes. Instructors will be able to construct an overarching philosophy to coincide with templated materials. A foundation for success can begin with analyzing the principles of Malcolm Knowles' Theory of Adult Learning and applying those principles to the online classroom. The goal of this course is to help develop a better understanding of the topic, and produce tangible resources to help implement plans, strategies, and ideas at your institution. In addition to lecture videos, resource links, and assessments, you will be able to utilize Learning Activities, which will continue to be useful after successful completion of the course.



  • EL141 - Engaging Online Learners

    This course will explore the online learning landscape and how to ensure learner engagement remains high, even when working virtually. The course discusses various aspects of online education, as well as discussing techniques for both social and motivational forms of engagement and how to apply them appropriately in courses. The goal of this course is to help develop a better understanding of the topic and produce tangible resources to help implement plans, strategies, and ideas at your school. In addition to lecture videos, links to possible resources, and assessments, you will be able to utilize the Journal and Learning Activities. Take advantage of a method that best works for you.



  • EL142 - Effective Online Assessments

    Assessments are a vital part of the learning process. They allow students and teachers to see how well they are doing and what needs to be improved upon. When offering online assessments, it is sometimes difficult to develop effective methods due to the new digital learning landscape, experience level with online teaching, or with tweaking on-ground assessments to create an effective online form. In this course, students will identify the impacts and opportunities that online assessments have in the digital learning process, discover the challenges that can present themselves and the strategies to overcome them, and evaluate guidelines for crafting effective assessment opportunities in an online course.



  • EL201R - Online Communication: Engaging and Retaining Online Learners

    Research shows that supportive working relationships between students and institutional personnel are vital to student retention. For online students, these relationships are especially essential in preventing a sense of isolation and detachment from their academic experience. Because interactions with online students are most likely to occur via phone and text-based methods, developing retention-supporting relationships can be challenging. This course teaches online communication strategies that foster connection and engagement with online learners. Participants will develop a deeper understanding of (a) retention and attrition research, (b) online learning, and (c) technology's unique role in both the relationship-building process and the online student experience.




Financial Aid

  • FA110 - Developing an Efficient Financial Aid Office

    This course provides a blueprint for running an effective financial aid office in an educational institution. You will learn to optimize the performance of your financial aid office with a minimum of waste, expense, and unnecessary effort. The course covers the cornerstones of an efficient financial aid office: timeliness, accuracy and customer service. You will also be advised of pitfalls to avoid in the realm of Title IV compliance. You will learn the key points to building an effective business office processing procedure. Reports and notifications required by the Department of Education are also explained. In addition, you will be given pointers on preparation for the annual Student Financial Aid (SFA) compliance audit and alerted to the most common triggers for Department of Education Program Reviews.



  • FA111 - Financial Aid Basics for Career Colleges in Ontario (Canada)

    This course provides a blueprint for running an effective financial aid office in the career college setting covering the cornerstones of timeliness, accuracy and customer service. Reports and notifications required by the Student Financial Assistance Branch of the Ministry of Training Colleges and Universities are explained in addition to key points for building a compliant and effective financial aid office. This course will also help you prepare for the annual compliance audit and a review of the performance requirements as related to your role as a financial aid officer.



  • FA120 - Default Prevention: A State of Mind

    This course offers proven-successful techniques that ultimately prevent student loan delinquencies and defaults. Because there is not one miracle that reduces the chance of student loan defaults, this compilation of ideas and practices collectively greatly reduces those risks by giving ownership of the loan responsibilities to the students who benefit from them. By integrating effective borrower education and interaction from the day your students walk through your front door, your students will embrace the state of mind needed to give them lifetime accountability for their Federal Student Loans obligations.



  • FA210 - Application Process: Verification, C-Codes and PJ

    This course is designed for the financial aid representative who is familiar with the financial aid process, and the campus manager seeking to learn more. The course provides a detailed review of the FAFSA to ISIR/SAR application process, concentrating especially on the technical aspects of the process beyond timeliness and accuracy. The importance of documenting verification and clearing comment codes will be explored, in addition to your role in using professional judgment.



  • FA230 - Financial Aid Management - Compliance without Compromise

    With a seemingly endless stream of new laws and regulations, institutions have become burdened with ensuring they are compliant, while continuing to give great customer service to their students and families and all while achieving larger institutional goals. The role of the Financial Aid Office in compliance cannot be underestimated, but the Director of Financial Aid cannot ensure compliance in a vacuum. This course is designed to examine the fundamentals of law and regulation, and of the enforcement process. More importantly, this course provides tools for School Directors, Chief Financial Officers, Enrollment Managers, and Financial Aid staff to develop and build compliant practices that don't interfere with effective operations, customer service or institutional goals.



  • FA231 - Regulatory Compliance - Outside the Financial Aid Office

    This course will help participants to interpret the many rules and regulations that are required by educational institutions offering Title IV funding. It will aid in preparing management and faculty in recognizing that compliance is the responsibility of the entire institution and is not just the job of the Financial Aid Office. Course content will also aid the individual in building a "culture of compliance" which will encourage teamwork and secure the cooperation of others on campus.




Management

  • LC101 - Role of CTE in High School Improvement

    High quality high schools in America are creating blueprints for success through the use of career and technical education (CTE) programs in their curricular offerings. Successful CTE programs are keenly aware of their role in delivering academic skills and knowledge; likewise, successful academic high schools have embraced CTE programs to improve student achievement. This course defines school improvement, examines the defining characteristics of successful CTE programs, and reflects on the role of leadership, curriculum, and instruction in high school improvement.



  • LC102 - Leveraging Community Resources to Energize CTE

    Educators often express concern about accountability, limited resources, and overwhelming expectations. Leadership practices that energize staff and access community partners may not make the work less challenging, but these practices do encourage broader commitment to student success. This course provides authentic strategies for expanding community engagement as an effective way to add human resources and energy to school CTE programs. Learn how to create an organization that fosters these partnerships and provides more authentic and meaningful experiences for students and faculty.



  • LC103 - Creating a Career Readiness School Culture

    A career readiness school culture adds relevancy to learning, increases student engagement, and gives staff a meaningful shared purpose. Creating a culture of career readiness within the school is essential to ensuring ongoing dedication and commitment to effective CTE programs. This course helps participants recognize the impact of existing school culture on developing student career readiness and student success. In addition, participants will explore the leadership skills needed for creating a supportive culture and will examine tools available for assessing and implementing a culture of career readiness.



  • LC110 - Creating a Safe CTE Learning Environment

    Safety in CTE programs needs to be a top priority for educators who work in, supervise, and instruct students in laboratories, greenhouses, shops, and related facilities. It is essential that these teaching/learning environments are safely operated and maintained to assure that students are provided with supportive learning opportunities. This course introduces CTE administrators and instructors to proper safety procedures, maintenance, and emergency protocols. Strategies for the development and application of safety practices by students will be shared.



  • LC130 - Developing Soft Skills in CTE

    Soft skills are essential to career readiness. CTE students need to develop and utilize soft skills during their career preparation. This course defines soft skills and offers strategies that instructors can use to help their students integrate soft skills into their career skill sets. Reflection on current practices will assist participants in defining, measuring, and nurturing soft skills and work behaviors for their students. Strategies will show instructors how to measure soft skill development and growth.



  • LC150 - Best Practices in Supervising and Coaching CTE Teachers

    In the quest to make teacher evaluations more meaningful, leaders need to flip the mindset concerning their role in teacher evaluations. Leaders need to look at the evaluation process and start to understand that their role should move from being an evaluator to being a coach. This course will discuss the best practices in both supervision (formal evaluation and management) of career and technical education (CTE) teachers and the purpose and use of instructional coaching in developing the content knowledge and pedagogical skills of CTE teachers. The focus of the course will be on exploring how school leaders can help teachers realize where they are and where they can go if they continue to grow in their abilities as a teacher, colleague, and leader.



  • LC151 - Alternative Teacher Assessment

    Teachers are no longer passive participants in their evaluation processes but are rather active participants/observers. Teachers, in fact, should have a major leadership role in their own ongoing professional development. This process can be enhanced by moving from a general "one-size-fits-all" teacher evaluation system, meant for academia, to a career and technical education (CTE) and school-specific assessment process. Secondary education has gotten to the point where the content being taught is very specific and the teaching approaches are differentiated and therefore, so must be the educator evaluation process. This course will investigate the definition and purpose of instructional frameworks, how instructional frameworks originated, the Interstate Teacher Assessment and Support Consortium (InTASC), a review of the Charlotte Danielson Framework for Teaching (FFT), the National Board for Professional Teaching Standards, and a newly developed CTE-specific teacher assessment framework.



  • LC160 - Spending and Managing Carl D. Perkins Grant Funds

    This course introduces participants to the federal rules that govern the spending and management of Perkins funds. It explains the key factors that determine what Perkins funds can be spent on, including special considerations for salaries and equipment, and it also explains the systems needed to manage Perkins funds. This information will help participants to optimize Perkins spending, design effective career and technical education programs, and support compliance with federal requirements. This course is appropriate for anyone who interacts with the Perkins program in some way including state and local administrators, program and fiscal staff, school leaders, and other stakeholders.

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  • LC170 - CTE Advocacy: Policymakers and the Press

    This course aims to provide education professionals with the background, skills, and know-how to successfully advocate and promote their CTE programs to both the press and policymakers at the local, state, and federal levels.



  • LS101R - Do You Manage Or Lead?

    This course explores the critical differences between management and leadership. Participants will be introduced to definitions and myths about each area as well as how management and leadership must coexist for an organization to operate effectively. Participants will explore their own management/leadership tendencies through exercises to see leadership and management in action.



  • LS102 - How Do You Lead?

    Not everyone is suited for, or desires, a leadership position. One of the first steps to being an effective leader is to understand the desire to lead in the first place. Participants will explore their motivation to lead and develop a deeper understanding of their leader style(s).



  • LS103R - Your Leadership Impact

    To improve your impact and effectiveness as a leader, you must not only understand the role of a leader, but you must also take into consideration the followers and the situation. This course defines leadership impact and explores the interactional framework for leadership.



  • LS104 - Your Leadership Legacy

    The higher education industry provides a wealth of opportunities and challenges for those seeking leadership positions. In this course, participants will gain a deeper understanding of the higher education sector and themselves. The importance of higher education institutions will be explored along with developing a personal leadership legacy.



  • LS104R - Your Leadership Legacy

    The higher education industry provides a wealth of opportunities and challenges for those seeking leadership positions. In this course, participants will gain a deeper understanding of the higher education sector and themselves. The importance of higher education institutions will be explored along with developing a personal leadership legacy.



  • LS105R - Your Leadership Toolkit

    Get ready to add a number of skills to your toolkit as you develop as a leader! This course focuses on increased self-awareness in communication styles and learning; developing deeper understanding through empathic listening; and motivating through innovation.



  • LS106 - This Way to Leadership

    This course provides you with a framework to put your self-discovery and learning into a workable plan to further develop your leadership skills. A step-by-step process is offered to help you create a meaningful Personal Leadership Development Plan (PLDP) complete with the development of SMART Goals and advice from some of today's leaders in the higher education sector.



  • ML111 - Leading and Motivating

    This course provides a synopsis of the essential tasks of leadership setting direction, aligning people, and motivating others. You will learn how to recognize the skills and characteristics of effective leaders, create an inspiring vision, and energize people to support and work toward your goals.



  • ML112 - Team Creation

    In this course, you will learn how to establish a team with the right mix of skills and personalities and create a culture that promotes collaborative work. The course covers steps to leading an effective team and includes innovative, easy-to-implement self-evaluation tools.



  • ML113 - Team Management

    Focus is essential to effective teamwork. In this course, you learn how to diagnose and overcome common problems - such as poor communication and interpersonal conflict - that can impede team progress. You will also learn to take corrective measures to remove team problems and improve team performance.



  • ML114 - Meeting Management

    This course provides a timesaving guide to planning and conducting meetings from start to finish. It covers preparation, keeping the meeting on track, and follow-up. The course also offers expert advice for dealing with problem behaviors exhibited by meeting participants.



  • ML115 - Project Management

    This course provides the nuts and bolts of project management, including project planning, budgeting, team-building, execution, and risk analysis. The course covers useful tools and techniques such as GANTT and PERT charts, Work Breakdown Structure, and variance analysis.



  • ML116 - Writing Skills

    Skillful writing helps you accomplish your business objectives and extends your influence as a manager. In this course, you will learn to create clearer, more effective written communications. The course includes specific guidelines for preparing memos, letters, emails, and other common business documents.



  • ML117 - Presentation Skills

    This course provides sound advice on preparing and delivering presentations that command attention, persuade, and inspire. It includes rehearsal techniques as well as tips for creating and using more effective visuals. The course also addresses the importance of understanding your objectives and your audience to create a presentation with impact.



  • ML118 - Coaching Skills

    In this course, you will learn how to strengthen your coaching skills by using a four-step process to facilitate the professional growth of the employees you coach.



  • ML119 - Persuasion Skills

    To do their job - accomplishing work through others - managers must develop and use persuasion skills rather than simply issue orders. Formal authority no longer gets managers as far as it used to. This course will help you master the art and science behind successful persuasion so you can begin changing others' attitudes, beliefs, or behavior to create win-win solutions.



  • ML120 - Feedback Skills

    Feedback is an essential component of the communication process. In this course, you will learn when and how to give effective positive or corrective feedback, how to offer feedback upward, and how to receive feedback.



  • ML121 - Negotiation Skills

    This course provides a practical guide to becoming an effective negotiator. The course includes steps to guide you through the negotiation process assessing your interests as well as those of the other party, developing opportunities that create value, avoiding common barriers to agreement, and implementing strategies to make the negotiation process run smoothly.



  • ML122 - Difficult Interactions

    This course will show you how to discuss and resolve difficult interactions in the workplace - whether with employees, peers, bosses, or even suppliers and customers.



  • ML123 - Managing Your Boss

    How well do you work with your supervisor? This course will help you develop a mutually rewarding relationship with your supervisor. You will learn proven techniques for effectively communicating and negotiating with your supervisor, presenting problems or opportunities and accepting responsibility for your proposed actions.



  • ML125 - Managing Diversity

    In this course, you will learn how to manage diversity to extract maximum value from your employees' differences - including how to recruit diverse talent, resolve diversity-related conflicts, and communicate with employees and customers from other cultures.



  • ML126 - Effective Hiring

    In this course, you will learn how to identify the particular skill set needed for a job, and then how to research and interview leading candidates until you find the one who best fits your need.



  • ML127 - Effective Delegation

    This course will show you how to choose what to delegate, match employee and delegated assignment, and set the stage for success by both developing your employees and freeing up your time for critical managerial tasks.



  • ML128 - Retaining Employees

    Why do employees stay with - or leave - their jobs? In this course, you will learn strategies for attracting and keeping top performers, how to handle common obstacles to retention such as burnout and work/life imbalance, and how to develop programs that address the diverse needs and interests of your workforce.



  • ML129 - Developing Employees

    This course will show you how to encourage your employees to learn and grow, while maximizing the return on the management time you invest in employee development.



  • ML130 - Evaluating Employees

    In this course, you will learn how to prepare for, conduct, and follow up on performance evaluations in ways that link employee performance to your company's and group's goals.



  • ML133 - Goal Setting

    This course will show you how to set realistic goals, prioritize tasks, and track milestones to improve performance and morale.



  • ML134 - Career Management

    In this course, you will learn how to manage your career - including how to identify your business interests, professional values, and skills in order to target your most exciting career possibilities.



  • ML135 - Time Management

    This course will help you master effective time management techniques. You will learn to analyze how you currently spend your time and pinpoint opportunities for improvement. The course will show you how to plan your time efficiently using scheduling tools, control time-wasters, and evaluate your schedule once it is underway.



  • ML136 - Stress Management

    In this course, you will learn the difference between positive stress that enhances productivity and negative stress that breeds tension, lowers productivity, and undercuts job satisfaction. The course includes strategies for dealing with underlying causes of worry and stress, with tactical advice and coping mechanisms for immediate problem management.



  • ML137 - Change Management

    Change is constant and is often met with resistance. This course will show you how to manage change constructively and navigate the ups and downs that inevitably accompany a change effort.



  • ML138 - Crisis Management

    In this course, you will learn a practical, hands-on method for looking at crises. The course will show you how to develop a crises audit to avoid and prepare for crises, how to manage an actual crisis, and how to learn from past events.



  • ML139 - Customer Focus

    This course will show you how to target the right customers and build their long-term loyalty by developing systems for learning about, - and responding to, their needs.



  • ML140 - Marketing Essentials

    This course covers marketing fundamentals that will help non-marketing managers throughout the organization better understand the importance of marketing and how it relates to them.



  • ML141 - Finance Essentials

    Financial management can be a daunting task. This course covers the essential concepts of finance, budgeting, forecasting, and planning for non-financial managers.



  • ML142 - Budgeting Essentials

    In this course, you will learn about the budget process, different types of budgets, and common budgeting problems so you can allocate resources wisely to meet your goals.



  • ML143 - Creating a Business Case

    This course will show you how to create an effective business case, from defining the opportunity and analyzing alternatives to presenting your final recommendations.



  • ML144 - Creating a Business Plan

    This course will take you step by step through the process of preparing an effective plan for a business proposal. The steps you will learn are applicable to launching a new internal product as well as seeking funding for a new start-up business.



  • ML145 - Process Improvement

    In this course, you will learn what business processes are, why improving them is essential, and how to carry out a business process improvement (BPI) initiative.



  • ML146 - Measuring Performance

    This course provides a review of financial and non-financial measures used in all areas of organizational performance. The course addresses both standalone measures (including ROI, EVA, and BET) and measurement frameworks such as dashboards, quality models, and the Balanced Scorecard. It also includes a systematic process for tracking performance of initiatives that can generate improvements across the organization.



  • ML147 - Decision Making

    In this course, you will learn how to identify underlying issues related to a decision, generate and evaluate multiple alternatives, and then communicate and implement your decision.



  • ML148 - Strategic Thinking

    This course provides practical advice for managers in charge of shaping and executing organizational strategy. The course includes tips for analyzing opportunities, challenges, and the potential consequences of high-level action plans. It also addresses identification of broad patterns and trends, creative thinking, analysis of complex information, and prioritization of actions.



  • ML149 - Strategy Planning & Execution

    In many educational institutions, corporate executives and campus management are involved in the strategic planning process. This ensures that organizational strategies - both corporate and campus level - are tightly aligned and that successful implementation can follow. In this course, you will learn what strategy is, how senior management and units work together to develop strategy, and how units support an organizational strategy by developing and executing action plans for strategic initiatives.



  • ML150 - Innovation and Creativity

    This course will show you how to manage an intellectually diverse work group and their environment to produce more and better ideas that encourage innovation when developing products and work processes.



  • ML151 - Implementing Innovation

    In this course, you will learn how to implement an innovation from crafting a vision statement to gaining support and managing resistance. This course is a must if you want to turn an idea into reality.



  • OP105 - Developing a Five-year Plan for Your Educational Institution

    What will your institution look like in five years? Growth takes change and the commitment of the stakeholders in your organization. A five-year plan is essential for any owner or director of an educational institution, no matter how long they have been in the business. It includes various elements such as your enrollment goals for all programs, plans for new programs, new profit center potential, fees and all financial aid opportunities, enhancement of student services, faculty and staff planning, marketing and development strategies, and planning for physical space to support your expansion goals. Also, development plans are often needed to satisfy licensing and accreditation requirements. This course covers the essential components and techniques involved in developing a comprehensive five-year plan. We will show you an effective step-by-step planning process that involves the participation of representatives from your institution including staff, instructors, students, graduates, and the employers who hire your graduates. The process encourages participants to share their knowledge and ideas, and everyone who participates in the process ultimately becomes a stakeholder in making the plan work. The course includes planning worksheets that you can download and use to help you develop your institution’s five-year plan.



  • OP106 - Developing New Programs: Research and Selection

    Educational institutions need to be aware of emerging employment opportunities in new and expanding fields if they are going to continue to attract students. Most licensing and accrediting agencies ask an institution for some form of feasibility study when submitting new program-add applications. The research involved in this step often requires proof of need for the program, number of anticipated job openings, and input from employers. This course outlines ways to collect data to make an effective decision and show regulatory agencies proof of employment opportunities. Step-by-step directions are included to assist institution staff in conducting effective research and preparation of curriculum to meet employer specifications.



  • OP110 - Developing Effective Advisory and Governing Boards

    Vital advisory and governing boards create additional opportunities to enhance operations within an educational institution. Well-prepared board members engaged in appropriate and timely activities can make a substantial contribution to operational, financial and management success. Creating, managing and maintaining effective advisory and governing boards can be a demanding yet rewarding process. Board members have to be identified, recruited, and trained to be effective and to understand their role as individual contributors and as members of a group of advisors. To gain maximum leverage from a board, members must also remain motivated and retain a concentrated focus on the institution's mission, purpose and goals. This course will provide a blueprint, with accompanying checklists, for establishing and maintaining effective advisory and governing boards in an educational institution.



  • OP115R - Hiring the Right Faculty for Your Institution

    This course shows you how to hire high-quality instructors and orient them to your institution. The skills also apply to hiring staff. It's easy to hire someone to do a job. But it can be difficult to hire the right person. You want instructors who are top notch. They represent your institution and interact with the most people at your campus and particularly your students. This course starts with how to determine exactly what type of people you need as your instructors. Then it shows you how to recruit and hire them. Once hired, you'll learn how to introduce them to the working environment at your institution. By the time you finish this course, you'll be recruiting, hiring, and orienting quality instructors. You'll see results in improved enrollments, student achievement, retention, and completion.



  • OP121 - Managing Online Faculty at a Distance

    It is no longer news that predictive learning analytics are changing online classroom instruction. This course teaches current trends in locating, hiring, monitoring and retaining the best professionals that specialize in online instruction. More importantly, this course provides insights for using the new predictive analytic approaches to optimize management of online faculty. Generalized "best practices" are waning in favor of real-time monitoring for individualized qualitative and quantitative analyses. This real-time approach provides significantly increased student success and retention. Also addressed in the course is how to build a strong faculty management team, continuing faculty development recommendations and various business considerations.



  • PDC2020 - ACCSC Virtual 2020 PDC eLearning Site

    The ACCSC Professional Development Conference (PDC) is a membership-driven event that provides an opportunity for leaders at ACCSC-accredited institutions to learn more about proven strategies to enhance the services they provide to their students each and every day. ACCSC's 2020 PDC was held in a live, virtual format. This e-learning site gives you access to ten recorded PDC sessions. You'll be able to access any of the recorded sessions you like at any time you want. You'll also be able to learn and share with your peers in an asynchronous manner. You can purchase a "course" enrollment key to access this e-learning site. Click here to make your purchase.




Student Services

  • RT101 - Improving Retention through Timely Intervention

    How many times have we said “if we’d only known” as a student walks out the door? No one starts classes planning to fail, but unfortunately problems do arise that present barriers to success. Students are good at identifying these problems blocking their path to success, but they frequently don’t have adequate problem solving and communication skills needed to overcome these problems. This course looks at the effect of stress on attrition, the use of tools to identify and help students at risk, and how to develop an institutional culture that shares responsibility for student success across the entire organization.



  • RT102 - Orientation and First Week Activities to Increase Retention

    Building a program to ensure a smooth "hand off" from Admissions to Faculty is a critical component of student retention. Applicants often develop a strong bond with their admissions representative that ends (from the institution's standpoint) once they begin classes. This online course provides practical ideas on designing an orientation program, first-week-of-class and other retention activities that connect the student with faculty, the college and each other that will help you retain and graduate more students.



  • RT103 - Implementing Successful Student Retention Strategies

    Owners and directors of educational institutions are always looking for the magical ingredients to improve student retention. There are at least six easy-to-implement retention strategies that can make a difference in whether a student graduates or drops out. These include efficient admissions procedures, great orientation programs, effective mentoring, student friendly classroom involvement, fabulous graduations, and successful placement. Upon completion of this course, participants will have specific easy-to-implement retention strategies to put in place for every area of their institution.



  • RT104 - Best Practices to Enhance Student Retention

    This course is a collection of ideas and best practices drawn from the implementation of enrollment growth strategies at over 300 educational institutions nationwide. The course is based on a highly successful in-service training program offered by Dr. Joe Pace, Managing Partner of The Pacific Institute and includes video delivery of Pace's presentations. Filled with practical tips and suggestions, the course also discusses the application of current research results on human behavior and organizational culture to enhance student enrollment and retention. This is a unique course that will dramatically change your perspective on institutional effectiveness.



  • RT105R - Raising the Bar to 'First-Class' Customer Service

    This course uncovers the secrets of today's successful businesses and their strategies of first-class customer service. You will learn the components of first impressions that can help you increase and keep your enrollments. This course will also help you to locate the specific areas of your operations where you can implement an improved customer service plan for your institution—whether it is admissions, student services or academics.




Workplace Skills


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