Course Testimonials
"This was very interesting and I got a lot of good information I plan to share with my college staff."
"This online course will help me and my company develop a perfect customer service model. I look forward to applying what I've learned, not only professionally, but personally. Thank you so much."
"This is the first time I have ever taken an online course. I know that may be hard to believe in this day and age, but any course I have taken has been at a college. It has encouraged me to want to take more on line. I love customer service and this course has inspired me to continue to learn and grow in that service."
"Great information. I think every employee at my institution should take the course.This is the first time I have ever taken an online course. I know that may be hard to believe in this day and age, but any course I have taken has been at a college. It has encouraged me to want to take more on line. I love customer service and this course has inspired me to continue to learn and grow in that service."
"I liked how the course provided the tools to move up to a higher level of customer service continually."
"This learning course was very informative and strategically laid out to see results. Great online learning tool."
"Opened my eyes to new thoughts and perhaps a new approach."
"Very informative, well presented, very good points. I would recommend this course for anyone in customer service."
"This course provided a lot of insight on how to work with customers and provide excellent service."
"This course helped me understand the concepts in depth to assist students. Greeting each student with a smile and making them comfortable is the best way to keep our students in school and bring more students through referrals. "
"This training reinforced my customer service skills. It's good to refresh on these skills to better serve our external and internal customers. "
"Great course. I feel like everyone at the school would benefit from some of these lectures. "
"It was great to see other peoples views on the questions. Thank you."
"A great tool for learning in satisfying both internal and external customers!"
"Great course. Well presented with clear instruction. "
"This course is a great tool remind us about our Customer (the Student). How to treat them and our fellow employees. Helps us with sales etc. "