Certified Course

Certified Courses
Operations Team
FA120

Default Prevention: A State of Mind

This course offers proven-successful techniques that ultimately prevent student loan delinquencies and defaults. Because there is not one miracle that reduces the chance of student loan defaults, this compilation of ideas and practices collectively greatly reduces those risks by giving ownership of the loan responsibilities to the students who benefit from them. By integrating effective borrower education and interaction from the day your students walk through your front door, your students will embrace the state of mind needed to give them lifetime accountability for their Federal Student Loans obligations.

Course Rating
Course Testimonials
Course Structure
Course Objectives
Performance Group
Certification Credits

Purchase Training

Access Course

In conjunction with the Kentucky Community and Technical College System, MaxKnowledge has been honored by the 1EdTech Consortium as a Learning Impact Award Finalist for scaling pedagogical knowledge and practice through evidence-based technology.

MaxKnowledge Founder & CEO, Dr. Amir Moghadam, has been named as one of Career College Central's top 12 innovators leaping forward with ideas that have influenced the career education realm.

MaxKnowledge Chief Learning Officer, Tarlon Moghadam, has been named as one of Career Education Review's top 20 leaders changing career education.

In collaboration with the Universal Technical Institute, an independent evaluation study by the ROI Institute® proved the ROI of MaxKnowledge employee training on student retention to be over 500%.

MaxKnowledge leadership development courses are sponsored by Harvard Business Publishing and feature content from Harvard ManageMentor®.

Performance Group

This course provides you with a lifelong peer-to-peer learning opportunity through a specific Performance Group created within the Career Ed Lounge, a learning community of career education professionals. This allows you to learn and share with your peers at any time you want, even after you complete the course.

Go to the Performance Group for this Course

Course Disclaimer

Please review our Terms of Service for additional information regarding your use of this site.

Course Testimonials

"Very beneficial and gave me ideas I can really use!"

"Very educational!"

"Great material covered in this course."

"Thank you. It was very helpful and I enjoyed being a part of the forums to read what other schools are doing for Default Prevention."

"It was a great learning experience."

"This course brought to light some good points on how to communicate student loan information to students and also some very good ideas on maintaining good student contact/reference data."

"Great training! I enjoyed the information presented!"

"This is the most interesting and easily understood training I have taken thus far. Bravo"

"Excellent Training! Staff Members administering Federal Loan programs must complete this course to get an in-depth understanding of their roles and how to strategically implement the concept."

"Loved this course! Very informative and helpful to me as a new Financial Aid Advisor. All great information!"

"It was a very helpful course for talking to students about financial aid."

"This course was extremely easy to navigate and very informative. I have been in financial aid for 47 years, yet there were points covered that were new to me."

"Great course. Very informative."

"Great course to refresh basic knowledge about student's loans."

"This course was perfectly explained, using examples and making it easy to understand. The time to complete it was reasonable. I feel that my knowledge has grown by taking it."

Course Objectives

Module 1: When the Student Arrives

Identify several ways to make student loan borrowers more accountable.
Develop a strategy to involve all staff members and departments in default prevention.

Module 2: Effective Borrower Communication

Create opportunities to obtain accurate borrower contact and reference information.
Develop strategies to build positive relationships with borrowers.

Module 3: Effective Borrower Education

Evaluate the effectiveness of your Entrance and Exit Counseling.
Describe the importance of correct In-school Deferment processing.

Module 4: When the Student Leaves

Identify the four student loan payment plans and understand their advantages and disadvantages.
Assess the impact of loan merging consolidation.
Identify several ways in which a borrower can avoid delinquency and default.

Course Structure

Course Format

Can Start Anytime
Self-paced (within course enrollment timeframe)
4 Hours of Activities

Completion Requirements

Study Course Content
Pass ALL Required Quizzes

Digital Badge & Certificate of Completion

4 Hours of Continuing Education
Awarded upon successful completion of course

Course Rating

Certification Credits

This course provides a Certificate of Completion with 4 hours of continuing education credits.
This course provides credit toward the Certified Higher Education Professional (CHEP) credential in the following specialization area(s):
- CHEP in Campus Operations
This course provides credit toward the continuing education requirements for CHEPs in all areas of specialization.

About Help Contact Terms Privacy

We use cookies to personalize your browsing experience. By using this site, you consent to our use of cookies as explained in our Privacy Policy. Accept Cookies and Close this Message