Certified Course

Module 1: Overview of Career Schools and Colleges

• Become familiar with the history and purpose of the Texas Workforce Commission
• Obtain understanding of the Representative standards
• Understand School Director and Director of Education duties and requirements
• Comprehend the Instructor application process and Instructor requirements

Module 2: The Application Process

• Understand the differences between a New Program, a Program Revision and a Seminar
• Recognize and watch for common errors in completing an application
• Understand the fundamentals of the applications
• Successfully complete a New Program, Program Revision, or Seminar Application

Module 3: School Policies and Requirements

• Identify basic elements of acceptable advertising for career schools and colleges
• Understand general admission policies and necessary required forms
• Develop an understanding of applicable policies for student attendance and academic progress
• Identify when a full student refund is required and understand applicable refund policies and terms

Module 4: Recordkeeping, Reporting and Complaint Resolution

• Set up a binder(s) with required documents for site visits
• Understand Enrollment and Outcomes Reporting requirements
• Implement proper reporting procedures
• Execute the application process for the Renewal of a Certificate of Approval
• Understand the Adverse Actions associated with not meeting established deadlines and requirements for the Renewal of a Certificate of Approval
• Implement a Complaint Resolution process that is fair and equitable and results in ongoing student satisfaction
• Establish knowledge of the Closed Schools process and the Tuition Trust Account
• Develop a comprehension of the purpose of Exemptions and how to report Unlicensed schools.