Certified Course

Certified Courses
Campus Faculty
ED115R

Soft Skills for Instructors

This survey course provides an introductory discussion about how good soft skills help instructors to be successful. A distinction is made between hard skills, soft skills, people skills, and workplace behaviors. Selected soft skills are listed for various categories of businesses and industries, including the teaching profession. Two studies are referenced that highlight skills that are frequently cited in the literature. One study was published in 1997, while the other was conducted specifically for this course in 2024. Selected tips are offered for improving one's soft skills. Numerous hyperlinks are included that direct the reader to a variety of online enrichment materials, including a few online instruments that help individuals learn more about their own soft skills.

Course Rating
Course Testimonials
Course Structure
Course Objectives
Performance Group
Certification Credits

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In conjunction with the Kentucky Community and Technical College System, MaxKnowledge has been honored by the 1EdTech Consortium as a Learning Impact Award Finalist for scaling pedagogical knowledge and practice through evidence-based technology.

MaxKnowledge Founder & CEO, Dr. Amir Moghadam, has been named as one of Career College Central's top 12 innovators leaping forward with ideas that have influenced the career education realm.

MaxKnowledge Chief Learning Officer, Tarlon Moghadam, has been named as one of Career Education Review's top 20 leaders changing career education.

In collaboration with the Universal Technical Institute, an independent evaluation study by the ROI Institute® proved the ROI of MaxKnowledge employee training on student retention to be over 500%.

MaxKnowledge leadership development courses are sponsored by Harvard Business Publishing and feature content from Harvard ManageMentor®.

Performance Group

This course provides you with a lifelong peer-to-peer learning opportunity through a specific Performance Group created within the Career Ed Lounge, a learning community of career education professionals. This allows you to learn and share with your peers at any time you want, even after you complete the course.

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Course Testimonials

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Course Objectives

Module 1: Introduction

To distinguish between hard skills and soft skills.
To explain the relationship between soft skills, people skills, and workplace behaviors.
To describe several studies explaining the need for and/or the importance of soft skills in business and industry.
To identify how the priority of soft skills varies from one category of employment to another.

Module 2: The Pennsylvania Soft Skills Study

To identify several of the soft skills that were part of the Pennsylvania Study.
To identify which of the 10 soft skills described are most important in the 21st century.
To describe some characteristics of soft skills that were part of the 1997 Pennsylvania Soft Skills Study.
To recognize several examples of common senseâ€“lacking instructional behavior.

Module 3: Soft Skills for the 2020s

To identify several of the 10 soft skills that were part of the Soft Skills for the 2020s Study.
To identify the most frequently cited soft skills in the Soft Skills for the 2020s Study.
To explain how emotional intelligence (EQ) and cognitive intelligence (IQ) relate to hard and soft skills.
To identify the four Pâ€™s of time management.

Module 4: Soft Skills Tips

To identify several tips for improving communication skills, teamwork skills, and leadership skills.
To identify several tips for improving problem-solving skills, interpersonal skills, and flexibility/adaptability skills.
To identify several tips for improving creativity skills and critical thinking skills.
To identify several tips for improving time management skills and conflict management skills.
To identify other potential soft skills for instructors and to locate online tools for soft skills self-assessments.

Course Structure

Course Format

Can Start Anytime
Self-paced (within course enrollment timeframe)
4 Hours of Activities

Completion Requirements

Study Course Content
Pass ALL Required Quizzes

Digital Badge & Certificate of Completion

4 Hours of Continuing Education
Awarded upon successful completion of course

Course Rating

Certification Credits

This course provides a Certificate of Completion with 4 hours of continuing education credits.
This course provides credit toward the Certified Higher Education Professional (CHEP) credential in the following specialization area(s):
- CHEP in Teaching
This course provides credit toward the continuing education requirements for CHEPs in all areas of specialization.

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