Certified Course

Module 1: Benefits of Ongoing Admissions Training

• Discuss the implications of doing the right thing, the concept of a compliant culture, and transparency as it relates to conducting oneself in the career school sector.
• Cite reasons why admissions training is essential for admissions staff as well as employees who have direct and indirect involvement in the admissions process.
• Outline the needs of student applicants and how to meet them.
• Describe why knowing definitions of words and terms is essential to doing the right thing, and where to find these definitions.

Module 2: Florida-Specific Regulatory Requirements

• Identify the rules and law referring to advertising and marketing.
• Provide examples of the advertising and marketing strategies used at your institution and discuss how they are in compliance with state Fair Consumer Practices.
• Specify catalog and enrollment agreement requirements and assess your institution's documents.
• Accurately complete an enrollment agreement.
• Explain tuition fees, tuition assistance, and cancellation and refund policies.
• Explain transfer of credit policies.
• Identify other disclosures that impact the admissions process.

Module 3: Your Institution and Regulations

• Complete institution organization chart.
• Summarize training programs and courses offered at your institution.
• Describe student services offered at your institution and benefits to students.
• Explain all admissions requirements for enrolling at your institution.
• Identify the steps in the enrollment process.
• List documents required for the enrollment process.
• Describe what to do with the completed documents when using paper or automated record keeping and filing systems.
• Explain admission process as it relates to courses and programs delivered online.
• Recognize requirements when enrolling veterans.
• Describe your institution's self-regulating process.
• Distinguish among various regulatory agencies.

Module 4: Staying Compliant and Understanding Consequences

• Discuss Fair Consumer Practices in your state.
• Identify admissions agent limitations related to language, marketing, employment, and financial assistance.
• Describe the consequences, disciplinary actions, and penalties when rules and regulations are ignored or not followed.
• Describe potential problems when using any form of social media.
• Explain the importance of institution policies for use of social media.
• Identify resources for staying up-to-date and compliant.
• Describe how admissions representatives and those involved directly and indirectly in admissions must operate with a compliant mindset.